Setting the PUIT System Information

Sassafras TDxITAM ITAM computer Setup

Overview

The PUIT System Information script is integrated into the deployment process for all new and reimaged Windows and Apple laptops and desktops. The data collected aligns IT hardware assets with users and associated requests and incidents submitted to the service desk. This data collection enables a comprehensive view of asset information within university leadership service dashboards.

Details

Please Note: PUIT System Information will continue to display until completed. If you receive a new computer, the information in your service request (ticket) will contain most of this information.

Primary User: Individual or Position who will be using this computer.
Use Case
Organization
Division: depending on the selected Organization (above), you’ll see the corresponding campus departments within the Division.
User Department: Department the primary user is a member of.

TIP: Department, Division, Building, and Room can be found in the primary user’s Public Profile in Success Factors. In this example, Information Technology is the Division from step 4 and IT End User Experience (68010000) is the User Department in Step 5. Your building and room should also be listed here. In this example, the primary user is remote.
Owner Department: department that paid for the (new) computer or department you received the computer from.
Description: this is an optional field.
Managed By: select your college, or if you are in an administrative unit, select Endpoint Support Services.
Building: set the building location. If you type the first letter of the building, the list options will jump to the buildings with that letter.
Room: enter the room the computer is located in. If there is no room number, leave it as the default 0000.
Click Set Information and then OK.
You will receive confirmation. Select OK and the PUIT System Info window will close automatically.