ACT User Roles
Overview
This article defines the standard user roles within ACT, including associated permissions, typical users, and expected responsibilities. These roles are used to ensure appropriate access to door systems while maintaining security and operational oversight.
All users must review and sign the required Terms and Conditions agreement prior to being granted access to ACT.
Ownership
Purdue ID Card Operations manages ACT role assignment and access in coordination with departments, door owners, and system administrators.
Role Definitions
Merchant Report Viewer
Provides read-only visibility into merchant data and may allow temporary door state overrides depending on permissions set by the Merchant Administrator.
Typical users include clerical support staff, teaching assistants, and department heads. Responsibilities include validating that access is accurate for individual users or defined populations.
Merchant Staff
Allows users to view, grant, and revoke access within a merchant based on permissions assigned by the Merchant Administrator. Temporary door state overrides may be available depending on configuration.
Typical users include class instructors and door owners. Responsibilities focus on maintaining appropriate access by auditing and adjusting permissions based on business need.
Merchant Administrator
Provides full control within a merchant, including the ability to grant or revoke access and perform temporary door state overrides.
Typical users include door owners and building deputies. Responsibilities include ensuring access accuracy, managing Merchant-level user permissions, verifying required training or certifications, and confirming that Terms and Conditions have been completed before access is granted.
System Report Viewer
Provides visibility into system-level information and allows temporary door state overrides for doors assigned Access Level 4 or below.
For Purdue Police, this role may also include access to customer photos and emergency contact details when available. Typical users include Purdue Police and Physical Facilities staff. Responsibilities include reviewing system data to support operations and assisting Merchant Users when needed.
System Staff
Allows users to view and manage access based on permissions assigned by the System Administrator.
Typical users include the Purdue ID Card Office staff. Responsibilities include ensuring individuals granted ACT access have completed required certifications and signed Terms and Conditions.
System Administrator
Holds full system access across all merchants and system functionality.
Typical users include Applications Administrators, Blackboard Transact (BbTS) Managers, and ID Card Office Data Analysts. Responsibilities include system configuration within ACT and Transact, troubleshooting permissions and access issues, and ensuring compliance with Terms and Conditions and training requirements.
Facilities Viewer
Provides access to system infrastructure data such as as-built drawings, floor plans, and door properties. Access to person-related data is restricted.
Typical users include Purdue Electronics staff. Responsibilities include reviewing system information to support hardware troubleshooting and new installations.