How do I register and configure a mobile device for use with Inventory Manger and Work Manager?

Summary

This article provides multiple step-by-step instructions for setting up a new, managed, iPad for use with Inventory Manager, Work Manager and MobileIron Go.

Body

Overview

This article provides multiple step-by-step instructions for setting up a new, managed, iPad for use with Inventory Manager, Work Manager and MobileIron Go.

Instructions

NOTE:  By logging on to a Purdue IT managed iPad, you agree to abide by Purdue University policies. Unauthorized access or misuse of computer resources or disclosure of sensitive information may result in disciplinary or legal action. Support for these mobile devices is limited to requirements for performing the user's job including stock setup, configuration, and security.

  1. Press the ‘Home’ button to wake up the mobile device.  You will see a welcome screen.  
     
  2. Press the ‘Home’ button again to open and unlock the device.
    Hello screen
     
  3. You will then be prompted to select a language.  Select ‘English’.
    Language screen
     
  4. Next, you will be prompted to choose your location.  Select ‘United States’.
    Country screen
     
  5. A Quick Start screen will appear.  At the bottom of the screen, select ‘Set Up Manually’.
    Quick Start screen
     
  6. Next, you will see the following screen.
    May take a few minutes screen
     
  7.  A Remote Management screen will appear.  Select ‘Next’ to proceed.
    Remote Management screen
     
  8. Enter the following:

    ‘Username’: <career account username> @BoilerAD.purdue.edu
    ‘Password’:  <career account password>

    Select ‘Next’.
    Login screen
     

  9. Select ‘Enable Location Services’.
    NOTE:  This screen prompt may appear at any time after activation.
    Location Services screen

  10. A screen will appear for accessing your Dock with recent and favorite apps.  Select ‘Continue’.
    Dock from Anywhere screen
     
  11. A screen will appear for switching between apps.  Select ‘Continue’.
    Switch Between Apps screen
     
  12. Next, a prompt will appear advising on how to edit the Home Screen.  Select ‘Dismiss’.
    Edit Home Screen pop-up
     
  13. To connect to Wi-Fi, open the ‘Settings’ application.
    Settings icon
     
  14. From the settings menu, select ‘Wi-Fi’.
    Wi-Fi Settings
     
  15. Select ‘PAL3.0’.
    PAL Network
     
  16. Enter your career account ‘Username’ and ‘Password’, and select ‘Join’.
    Join Network button
     

  17. Select ‘Trust’ to accept the network security certificate.
    Trust Certificate
     

  18. A prompt will appear directing you to set up a passcode.  Press ‘Continue’.
    NOTE:  If you select later or the prompt disappears, go to Settings > Touch ID & Passcode > Turn Passcode On. 
    Passcode Requirement
     

  19. Enter a passcode and select ‘Continue’.
    NOTE:  A passcode can be any combination of 4-6 characters.
    Enter Passcode pop-up
     

  20. You will be asked to confirm your new passcode. Re-enteryour passcode and select ‘Save’.
    ReEnter passcode pop-up
     

Enable Siri (Optional)

Siri is a built-in “intelligent assistant” that enables users to speak commands to operate the mobile device and its applications.

  1. To turn this feature on, open ‘Settings’.
    Settings icon
     
  2. From the Settings menu, select ‘Siri & Search’.
    Siri and Search options
     
  3. Swipe the ‘Press Home for Siri button’ to the right .
    NOTE:  Green indicates that the featured is turned on.
    Press Home for Siri button
     
  4. A prompt will appear, select ‘Enable Siri’.
    Enable Siri pop-up
     
  5. Press and hold the ‘Home’ button to activate Siri.  You may now ask Siri a question or ask Siri to perform a task such as sending an email or open an app.
    Activate Siri

Turn on Cellular Data

  1. To enable Cellular Data, open ‘Settings’.
    Settings icon
     
  2. From the Settings menu, select ‘Cellular Data’.
    Cellular Data options
     
  3. Swipe the ‘Cellular Data button’ to the right.
    NOTE:  Green indicates that the featured is turned on.
    Turn on Cellular Data
     

Turn off Wi-Fi Assist

  1. To turn off Wi-Fi Assist, open ‘Settings’.
    Settings icon
     
  2. From the Settings menu, select ‘Cellular Data’.
    Cellular Data options
     
  3. Navigate to the bottom of the Cellular Data attributes list until you see ‘Wi-Fi Assist’.
     
  4. Swipe the ‘Wi-Fi Assist button’ to the left.
    NOTE:  Green indicates that the featured is turned on.  The button will be white when the feature is off.
    Turn off Wi-Fi Assist
     

Enable Talk to Text (Optional)

  1. To enable Talk to Text, open ‘Settings’.
    Settings icon
     
  2. From the Settings menu, select ‘General'.
    General Options
     
  3. Select ‘Accessibility’.
    Accessibility Options
     
  4. Select ‘Speech’.
    Speech Options
     
  5. Select  ‘Typing Feedback’.
    Typing Feedback Options
     
  6. Swipe the ‘Speak Auto-text button’ to the right.
    NOTE:  Green indicates that the featured is turned on.
    Speak Auto-text button
     

Set up Text Replacement

  1. To set up Text Replacement, open the ‘Web@Work application’.
    Web at Work icon
     
  2. A prompt will appear requesting to send notification on behalf of MobileIron Go.  Select ‘Allow’.
    Allow MobilIron Go notifications
     
  3. A message prompt will appear indicating that registration is required.  Select ‘OK’ to continue.
    Registration Required pop-up
     
  4. Press the ‘Home’ button to close the Web@Work application. 
     
  5. Swipe up from the bottom edge of the screen to open the ‘Dock’.  You may also open the Doc by pressing the ‘Home’ button twice in quick succession.  Close all open applications by swiping up on each open app.
    Close applications screen
     
  6. To close the dock and return, tap anywhere on the screen.
    Tap to close dock
     
  7. Open the ‘Web@Work application’. Select the ‘bookmarks icon’ to the left of the URL entry box.
    Bookmarks icon
     
  8. Select the environment you would like to use.
    Select Environment
     
  9. A login prompt will appear.  Select ‘cancel’.
    Cancel Login prompt
     
  10. Press and hold the URL.  Select ‘Select All’.
    Select All option
     
  11. Select ‘Copy’ .
    Select Copy
     
  12. Press the ‘Home’ button to exit the application.  Open ‘Settings’ .
    Settings icon
     

  13. From the Settings menu, select ‘General’.
    General Options
     

  14. Select ‘Keyboard’.
    Select Keyboard
     

  15. Select ‘Text Replacement’.
    Text Replacement options
     

  16. To add a new Text Replacement shortcut, select the ‘+’ in the upper right corner.
    Add New button
     

  17. In the ‘Phrase’ text field, pressand hold.  Select‘Paste'.
    Select Paste
     

  18. In the ‘Shortcut’ text field, enter the associated acronym.  For example, devim, devwm, qawm, qaim, trnw, trnim…  Select ‘Save’.
    Save Shortcut
     

  19. Repeat for each desired instance/app.
     

Special instructions for shared devices

Accessing Email

  1. To access email, open ‘Safari’.
    Safari icon
     
  2. In the ‘URL text field’, enter owa.purdue.edu.  ​​​​​​​Select ‘Go’.
    OWA URL
     

  3. Enter your career account username and password.  ​​​​​​​Select ‘sign in’.
    OWA sign in​​​​​​​
     

Special instructions for assigned devices

Accessing Email

  1. To access email, open the ‘Email+’ application.
    Email icon
     
  2. A prompt will appear requesting permission for the app to send notifications. Select ‘Allow’.
    Allow Email notifications
     
  3. Enter your career account password.
    Enter Career Account password
     
  4. Select ‘Return’.
    Select Return​​​​​​​

Once you have been successfully logged in, your inbox and email will be displayed.

Set up Touch ID (Optional)

Touch ID allows you to unlock your mobile device by placing your thumb or finger on the home button. 

NOTE:  This feature is only available for assigned devices.

  1. Open the ‘Settings’ application.
    Settings icon
     
  2. From the left menu, select ‘Touch ID & Passcode’.
    Touch ID and Passcode options
     
  3. Enter your ‘passcode’.
    Enter Passcode pop-up
     
  4. To register your fingerprint to the device, select ‘Add a Fingerprint…’
    Add a Fingerprint option
     
  5. Follow the on-screen prompts to save your fingerprint.  
    Fingerprint scan screen
     
  6. You may add up to five fingerprints.  The passcode can always be used instead of Touch ID, and it is required under the following circumstances:
    1. The device has just been turned on or restarted
    2. The device hasn’t been unlocked for more than 48 hours
    3. The passcode hasn’t been used to unlock the device in the last 156 hours (six and a half days) and Touch ID has not unlocked the device in the last 4 hours
    4. The device has received a remote lock command
    5. After five unsuccessful attempts to match a fingerprint
    6. When setting up or enrolling new fingers with Touch ID
      Finger 1 set options​​​​​​​

 

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Details

Details

Article ID: 176
Created
Tue 4/4/23 12:33 PM
Modified
Wed 4/5/23 8:12 AM

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