Why do I get a Forbidden message when accessing self-service in myPurdue?

Summary

This article provides an explanation for a forbidden or access denied message when in myPurdue.

Body

Overview

This article provides an explanation for a forbidden or access denied message when accessing myPurdue and cards within it.

Details

Firewall and proxy server settings may cause this message. It most often occurs when you access myPurdue from a work environment where access is restricted to certain ports.

Troubleshooting

Consult with your organization's IT staff or your home system setup manuals for troubleshooting port access.

 

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Details

Details

Article ID: 202
Created
Thu 4/6/23 2:04 PM
Modified
Tue 6/3/25 6:17 PM

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