[Windows] New Device Setup Instructions for Purdue Global Employees

Overview

This article explains what steps to follow to get started on your new machine.

Instructions

1. Press the power button located at the top right-hand side of the keyboard (next to the “delete” key) to turn on the device.
    
2. Once powered on, you will go through a few steps:
   1. Keyboard layout: select “US,” and click “Yes.”
      
   2. Most users can skip this prompt about a second keyboard layout, click “Skip.”
      
   3. Connect to a Wi-FI network. 
      TIP: If you are using a wired connection, you WILL NOT see this screen.
      
   4. Sign in with your “username@charlie.kaplaninc.com” along with your current GMAIL/GHCO password, click “Next.”
      Note: When signing into Microsoft things, like the laptop itself or Office products use “username@charlie.kaplaninc.com” otherwise you will likely use @purdueglobal.edu account to sign in/authenticate.
      
3. Once signed into your laptop (15-20 minutes) it should begin downloading and installing software as part of the automated PG Setup Process shown below.
   
   Note: Towards the end of this PG software setup, you may be prompted to sign in to an application called Zscaler. If so, please make sure to sign in with your PG email address (email@purdueglobal.edu) and your current GMAIL/GHCO password and Approve in MFA.
    
4. Even though this is a new device, there may still be updates from Dell to run.  
   1. To do this, type "Dell Command Update" in the search field found on the taskbar.
   2. Click Check.
      
   3. Click Install
      Note: It may take a while for the updates to install, but you will see a progression as each item installs. You will need to reboot afterwards.
      
5. If you use CATO VPN, type "CATO Client" in the search field found on the taskbar.
   
   1. It will initially show as disconnected when you first launch it. To connect, click on the power button in the center of the silver “Shield” to connect and then sign in with your PG email address.
      
   2. At this point it should open a browser page to the “Graham Holdings” page for you to enter in your current password, click Continue and approve the MFA 2nd factor authentication.
      
6. To set up Google Chrome, open the browser, log in with your PG email address, and enter approve 2nd factor authentication. (typically a text message sent to your mobile device)
   1. Click "Yes, I'm In" to turn on sync
      
   2. In settings, make Chrome your default browser by clicking "Set Default"
      
   3. To open tabs from other device, Click on the three dots in the upper right corner, hover over history, and click on Open history page.
      
   4. Navigate to Tabs from other devices, click on any page to open it, or click the three dots next to a device's name and choose "Open all" to load all tabs
      
7. To connect to your Google Drive. Click on the Start/Windows button and browse to all programs and look for Google Drive application.
    
   1. Click on the blue “Get Started” button.
      
   2. Click on the blue “Sign In” button and enter your PG email address and authenticate.
      
   3. After authenticating, it should bring you back to the Google Drive application. Click through the wizard and follow the prompts, choosing the options that make the most sense to you. After that you are all done!
      

Still need help?  Click the 'Purdue IT Request' button to start a ticket.