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Overview
These directions outline how employees can update their phone number within SuccessFactors. When an employee has a text enabled phone number in SuccessFactors, they will be able to utilize the password reset function of BoilerBot.
Instructions
- Go to https://one.purdue.edu/ and use the shortcut to launch “Employee Launchpad” for “Sap SuccessFactors”
![](https://service.purdue.edu/TDPortal/Images/Viewer?fileName=219e2ee7-595c-442b-84a1-66927127723d.png&beidInt=2)
- Click on the icon for “My Profile”
![A black and gold card with a person in the middleDescription automatically generated](https://service.purdue.edu/TDPortal/Images/Viewer?fileName=6fcf4d6b-16c7-4015-b905-f88ea6d1deaf.png&beidInt=2)
- Click on “Personal Information” and scroll down slightly to “Contact Information”. Use the pencil icon to edit your “Contact Information”
![](https://service.purdue.edu/TDPortal/Images/Viewer?fileName=e7f24795-f346-4663-8d4f-ae39bcd6a1e8.jpg&beidInt=2)
- Under “Phone Information”, add your cell phone number in the ########## format. In the drop-down menu for “Is Primary”, choose “Yes”. You can only have one phone number marked as primary:
![](https://service.purdue.edu/TDPortal/Images/Viewer?fileName=1aeb2816-0a86-45c5-ae9b-dd1a45243847.jpg&beidInt=2)
Still need help? Click the 'Purdue IT Request' button to start a ticket.