Body
Overview
These directions outline how employees can update their phone number within SuccessFactors. When an employee has a text enabled phone number in SuccessFactors, they will be able to utilize the password reset function of BoilerBot.
Instructions
- Go to https://one.purdue.edu/ and use the shortcut to launch “Employee Launchpad” for “Sap SuccessFactors”
- Click on the icon for “My Profile”
- Click on “Personal Information” and scroll down slightly to “Contact Information”. Use the pencil icon to edit your “Contact Information”
- Under “Phone Information”, add your cell phone number in the ########## format. In the drop-down menu for “Is Primary”, choose “Yes”. You can only have one phone number marked as primary:
Still need help? Click the 'Purdue IT Request' button to start a ticket.