I can’t connect to my personal OneDrive on my Purdue work computer

Summary

A change in security settings to Microsoft’s OneDrive application for ESS (Endpoint Support Services) supported computers has blocked the ability for the desktop application to connect to personal OneDrive (non-Purdue owned) accounts.

Body

Issue/Symptom:  

  • User can’t connect to their personal OneDrive documents on an ESS supported device  

Environment:   

  • ESS supported devices  

Resolution:   

A change in security settings to Microsoft’s OneDrive application for ESS (Endpoint Support Servies) supported computers has blocked the ability for the desktop application to connect to personal OneDrive (non-Purdue owned) accounts and the files they may have previously had access to.  

Users wanting to access files on their personal OneDrive accounts can:  

  1. Go to   https://onedrive.live.com 

  2. Log in with your personal account information 

For users attempting to access both their personal and workplace OneDrive accounts, it may be necessary to run two different profiles on your internet browser. To learn how see: 

 

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Details

Details

Article ID: 608
Created
Fri 3/8/24 8:55 AM
Modified
Fri 4/19/24 2:59 PM

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