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Ag - How to add a shared mailbox or calendar to your Outlook (Classic) desktop app (Windows)
This article provides instructions on how to add a shared mailbox or shared calendar to your Outlook desktop app.
Ag - How To Add A Shared Mailbox On Outlook To A Managed Mac
Ag - How to add a shared mailbox in the new Outlook client
How to Open a Shared Mailbox in Outlook Web App
These instructions will guide you step-by-step through opening a shared mailbox in your web browser, using the Outlook Web App.