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Title
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Topic Header
Campus Partners
Doors
General Inquiry
Giant Leaps Cards
Meal Plans / SVAs
Mobile Credentials
MRD5
Payment Options
Physical ID Cards
Records and Data Correction
Remissions
Student Account
Systems, Reports, and Access
Tuition & Fees
Other
Topic Subheader
Account Resolution Team (ART)
Financial Aid
ID Card
Registrar
Customer(s) is being denied access
Door is not following schedule
Door Schedule Change Request
Hardware Issue
Installation Project
New Access Plan is needed
Override Issues
Pin Request
Reader does not respond to ANY credential
Giant Leaps Card Issue
Giant Leaps Guest Cards
Giant Leaps Loaner Cards
Giant Leaps Vendor Cards
Aramark / CFA
Residential Dining
Residential Dining Program Cards
Retail Dining Membership
Android New Phone
Apple Wallet
eAccounts- Image not found
eAccounts- Photo Submission Issue
eAccounts- Unable to log in
Google Wallet
iPhone New Phone
No Accounts Available
Phone no longer working
Samsung Wallet
MRD5 Loaner
MRD5 Quote Request
529
Admission Deposits
Application Fees
Installment Plans
International Wires
Outside Awards
Teacher Vouchers
Third Party Sponsors
ID Card Waiver
Physical ID Card
Merged Records
Graduate Staff Remissions
Staff/Staff Child/Staff Spouse Remissions
Authorized Users
Billling
Payments
Refunds
Registration Hold
Withdrawal
Access Control Tool, ACT Access
Access Control Tool, ACT Training
ACT Automation Request
ACT Automation Request- Confirmation of Existing Rules
ACT Automation Request- Confirmation of New Rules
ACT Automation Request- Modify Rules
ACT Suggestion
Custom Report Request
LenelS2 NetBox Access
LenelS2 NetBox Training
Report an ACT Issue
Transact Access
Tuition & Fee Information
Tuition Refund Policy
No Details
Contact Us
Do you have a financial aid issue? Please contact the Department of Financial Aid (DFA) at facontact@purdue.edu or 765-494-5050.
ID card issue? The Card Office's FAQ's and contact information are available via their website (https://www.purdue.edu/treasurer/finance/card/faqs/).
Do you have a registration issue? Please contact the Registrar at registrar@purdue.edu or 765-494-6581.
Processor
CIBC
Flywire
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Topic
Voucher Submission
General Question
I am a
Current Student
Former Student
Authorized User
Other
Donor
I would like to inquire about
Payment Error Message
Receipt Request
Cancel Electronic Pmt
Deposit Payment
Prepayment
Application Fee
Credit Card Refund
Int'l Wire Refund
eRefund (Direct Deposit)
Other
General Questions
Student Loan questions
Past Due Tuition and Fees
Unpaid Non-Student Invoice
Payment Plan Inquiry
Registration Hold
Payment
Country of Origin
Student Name
Student Purdue ID Number
Sponsor Name
Payer Name
Payer ID or Reference number
Payment Method
Payment Amount
Payment Date
(mm/dd/yyyy)
Name of Award / Donor
Non-Student Invoice Number
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