How do I connect to Software Remote from an iPhone/iPod Touch/iPad?

Overview

This article provides step-by-step instructions for connecting your iPhone, iPod Touch, or iPad to Software Remote.

Instructions

If you have 'Favorite Apps' configured in Software Remote, they will appear on the Citrix Workspace App once it is installed.  If you have none configured, or you wish to add a new one, click the '+' tab on the side of the screen.  Then select the application you wish to add from the list that appears.  Follow these steps to install and configure Software Remote:

  1. Open the App Store on the iPhone/iPod Touch/iPad and search for 'Citrix Workspace for iPad' and install it.  This is a free app.
     
  2. Start the 'Citrix Workspace App'.
     
  3. Click 'Get Started'.
     
    1. Enter the server name (NOT your email address): 'goremote.itap.purdue.edu'.
       
    2. When prompted, enter your credentials:  Purdue Career Account username and Purdue Career Account password
       
    3. Click 'Sign In'.

PLEASE NOTE that starting Summer 2026 Purdue University will start the transition from Cisco Software Remote (Citrix) to Apps Anywhere as its primary platform for remote access to Purdue‑licensed software for students, faculty and staff at the West Lafayette, Indianapolis, Purdue Fort Wayne and Purdue Northwest campus locations. The transition supports the university’s ongoing efforts to modernize technology infrastructure while improving reliability and managing costs.

Apps Anywhere is a web‑based solution that allows users to access licensed software without requiring VPN connectivity. The platform is designed to deliver faster performance, improved stability and greater accessibility across a range of devices. The move reinforces Purdue’s commitment to providing secure, streamlined and user‑friendly technology services for its academic community.

Implementation timeline

The transition will occur in phased stages throughout the spring and summer:

  • April–May: Infrastructure setup
  • May–June: Application configuration, validation and faculty testing
  • July: Deployment planning and campus communications
  • August 10: Target go‑live date for Apps Anywhere
  • August 31: Cisco Software Remote decommissioned

The schedule aligns with the academic calendar. The Summer term concludes Aug. 7, and the Fall semester begins Aug. 24.

Faculty engagement

Teaching faculty are encouraged to begin testing Apps Anywhere prior to the conclusion of the summer term. Early testing and feedback will help identify and resolve potential issues and contribute to a smooth transition ahead of the Fall semester. Feedback should be sent via email to it@purdue.edu

Further testing instructions and support resources will be shared with campus in the coming weeks.

Additional information about Apps Anywhere, including platform details and support documentation, is available through Purdue’s IT Knowledge Base at:
https://service.purdue.edu/TDClient/32/Purdue/KB/ArticleDet?ID=1805

 

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

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