Purdue Northwest Email Delivery Changes

What is happening?

On November 18th, 2024 the Microsoft 365 environments of Purdue WL and PNW will merge to create a more robust and secure tenant. Though user impact will be minimal, there will be action items that will need to be taken by most faculty/stall. Your email address will continue to send and receive as your username@pnw.edu address but your username@purdue.edu will be used for sign in purposes.

 

More information and frequently asked questions may be found at Microsoft 365 Tenant Merge - FAQ

Am I affected?

These changes will affect all faculty, staff, and student employees with username@pnw.edu accounts. Student email accounts will be unaffected.

What actions will faculty/staff need to take?

  1. Sign out of all Microsoft apps (Word, Excel, Outlook, Powerpoint, etc.) and sign back in with your username@purdue.edu. This includes locally installed Microsoft software and web versions such as office.com.
  2. Sign out of all mobile email apps (Apple Mail, Samsung Mail, Google Mail, etc.) and sign back in with your “username@purdue.edu)
  3. Sign out of all macOS (Apple computers) and sign back in with your username@purdue.edu
  4. Set up Microsoft Authenticator on your username@purdue.edu account. You will be prompted to set up the Microsoft Authenticator on first sign in. Please see it.purdue.edu/mfa/ for step by step instructions.

 

Still need help?  Click the 'Purdue IT Request' button to start a ticket.