How to activiate myPNW account for the first time

Overview

To activate your myPNW account, your PNW username (also referred to as Career Account) and PUID will be needed. These can be found on your billing statement. If you have previously used password.pnw.edu before (such as a high school student for dual credit, or if you attended PNW previously) will need to contact the service desk for assistance (by email: csc@pnw.edu; by phone: (219) 989-2888 or via submitting a ticket at service.purdue.edu.)

Instructions

Follow these steps to activate account and set password: 

  1. Download the DUO Mobile app to your mobile phone.
     
  2. Go to password.pnw.edu, fill in all 3 fields, click Activate (New Students Only).
     
  3. Create/remember your password.
     
  4. Go to pnw.edu/mypnw and log in.
     
  5. After logging in, it will show a prompt. You will need to select “DUO Mobile” for the authentication method, enter your phone number, and then a QR code will appear with instructions to scan it from inside the DUO Mobile app.
     
  6. Now you can log in at pnw.edu to enter your student portal (myPNW) found on the rightside of the PNW home page after clicking the magnifying glass icon or clicking on "I am a current student" on the bottom of the home page. Alternatively, pnw.edu/mypnw will takeyou straight to your myPNW portal
    .
  7. Log in to your myPNW student portal using your career account/username and password. This will send a prompt to the DUO Mobile app on your phone. Select “accept” and you will be signed in. Note: If your account has been activated but you have forgotten your password, the student may contact Information Services Customer Service Center at (219)989-2888 to re-set the password.

Paying Your Bill

  1. Access your academic and student account information be selecting the Bills and PaymentsTab then clicking the Bill & Payment Portal. (Note: you may have to click Log IntoTouchNet Payment Gateway)
     
  2. Click on My Account to view your latest statements, current activity, and payment history.
     
  3. Click on Make Payment to make a payment.
     
  4. Click on Payment Plans to enroll and make your first payment.
     
  5. Click on Refunds to set up Direct Deposit and view refund payment.
     
  6. Set Up Authorized User
     
  7. Click on Authorized User under My Profile Setup on the right.
     
  8. Click Add Authorized User.
     
  9. Enter email address of Authorized User.
     
  10. Answer Yes or No to the questions listed.
     
  11. Click Continue.
     
  12. Read the Agreement and Add Authorized User, click the I Agree box.
     
  13. Click Print Agreement or Continue.
     
  14. At any time, you may edit existing authorized users be using the Edit or Delete option.
     

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

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