Why are the usernames changing?
Usernames are being changed to remove conflicts and consolidate usernames between campuses giving users a single username experience. This allows for improved access to system-wide IT resources and easier implementation of system-wide IT initiatives.
Why is my Purdue Fort Wayne username changing?
The username is changing because it conflicts with another identity in the Purdue environment, or because your career account could not be changed as a result of technical limitations.
Will my email address change?
Yes, your log in to email and your primary email address will change.
Can I still get email sent to my old email address?
Yes, you will continue to receive email sent to your oldusername@pfw.edu address, but will log in, and send/receive mail as your new newusername@pfw.edu address.
What if I have a vanity address on my email?
You will continue to have the vanity address on your mailbox.
Will email forwarding continue to work?
Yes, email forwarding will continue to work, however emails will arrive at the forwarded address from your new sending address.
Will my password change?
No, your password will not be changed as part of this process.
Will this change my -ad or -tech account?
No, we will not be changing this account type as part of the consolidation project.
Will this change how I log in to my computer?
Yes, you will need to log in to the computer with your new username. If you are already logged in on a computer, you will need to log out and then log back in with the new username and your current password.
What systems will I experience an access outage in?
Some, but not all, of the systems you can expect to notice access to be unavailable the day of the change are:
- Library systems
- Network file shares – I, H, K, L, M and O-drives
- Handshake
- Kaltura
- BrightSpace
- Banner connected systems
- TouchNet
- Navigate
How long will the access outage be?
It will depend on the system. Some systems will be accessible within a few hours of the change. Other systems like Banner, Brightspace, and Networking storage are expected to be unavailable the entire day of the change.
What should I do if I can’t log in to a service the day after the change?
If you are unable to log in to a service the day after the change, please contact the help desk to open a ticket including information that your username recently changed, and the system you are not able to access.