Overview
This article contains information on how to request that software be installed in a Purdue IT lab.
Instructions
What we need
Before any request can be considered, we need the following information:
- The software media and installation instructions (including any required options or preferences). We will not download any software and ask that you download the software to a CD or flash drive and send it to us. This guarantees the software we install is what you expect to have installed.
- A copy of the Proof of Ownership (purchase order, receipt, etc.).
- A copy of the License Agreement.
- Instructions on how to launch the software and check basic functionality to validate installation prior to release.
We will contact you to set up a way for you to supply the materials we need.
How long does it take?
Once these materials have been received and the license and materials checked, the software will be placed into the software installation queue.
Software installation requests can be submitted at any time. However, a two-week lead time is strongly encouraged. Requests are processed in the order they are received and we cannot guarantee that the software will be available two weeks after your request is submitted, especially during the first few weeks of the semester.
Where is the software installed?
By default the platform or operating system for software to be installed on is Windows and Software Remote. Software Remote provides free access to software from any computer with an Internet connection and web browser.
Software can be made available in all Purdue IT computer labs, or be restricted by specific labs, as allowed by the license agreement. Purdue IT will meter the software to ensure license integrity, but is not responsible for how the software is used and does not provide training.
If you have questions about installing software for your course, please contact classroom-mgr@purdue.edu.
Still need help? Click the 'Purdue IT Request' button to start a ticket.