How do I log in/out and reset the client for Work Manager on a mobile device?


This article provides step-by-step instructions for logging into and out of  Work Manager and resetting the client, environment, from a supported iPad.


Log in

  1. Open the 'Work Mgr' application on your mobile device
    Work Mgr icon
  2. Select 'Go' to log in
    SAP Mobile Platform Agentry Client
  3. A dialog box will appear prompting you to connect to the server, select 'OK'.
    Connect to Server
  4. Enter appropriate server information in the "Server' field


    NOTE:  Server information is case sensitive

  5. Select 'OK'
    Select Server

  6. You will see a screen similar to the following. It may take a few minutes to get logged in.
    Agentry Client Transit

  7. Once successfully logged in, you will see the following:
    Successful login

Log out

  1. Select 'Modules', located in the upper left corner.
    Select Modules
  2. Select the ‘options menu’ (box with the up arrow) located in the upper right corner
    Select Options
  3. Select Logout
    ​​​​​​​Select Logout
  4. After you have been successfully logged out, you will be returned to the log in screen.
    Logout screen

Reset server

This will allow you to change the server (Dev/QA/Prod) with which you connect.

  1. From the login screen, enter your career account 'User ID' and 'Password'​​​​​​​, and select the 'circled i icon', located in the middle on the far right of the screen.
    Change server button
  2. Select ‘Reset Client’.
    Reset Client
  3. Select ‘Reset everything’.
    Reset Everything
  4. A dialog box will appear requesting that you confirm the reset. Select ‘OK’.
    Reset all OK button
  5. Following a successful reset, you will be returned to the log in screen.
    Successful Reset screen​​​​​​​


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Article ID: 170
Tue 4/4/23 7:42 AM
Fri 7/7/23 3:10 PM

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