How do I connect to the Software Remote system?

Overview

Instructions for connecting to Software Remote.

Instructions

To connect to Software Remote, it is recommend the Citrix Workspace App be downloaded and installed from: www.citrix.com/downloads/workspace-app/.

NOTE:  For Mac OS X 10.13 "High Sierra" and Mac OS X 10.14 "Mojave", scroll to the end of this document for specific instructions.

Steps:

  1. "Add Account, enter your work email or server address provided by your IT Department:" Enter: goremote.itap.purdue.edu
     
  2. Enter your Purdue Career Account login for “Username”
     
  3. Enter your Purdue Career Account password for “Password”

NOTE: When off campus, you must use a Purdue VPN connection when connecting to Software Remote.  

Your Purdue Career Account home directory will be mounted as drive W: on the Software Remote server and will be accessible to the application you are running.

Software Remote applications are for instructional usage only, if you have questions please click the 'Purdue IT Request' button to start a ticket.

Software Remote is restricted to West Lafayette campus students and staff - due to software licenses.

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Purdue IT Request Print Article

Details

Article ID: 179
Created
Tue 4/4/23 2:23 PM
Modified
Fri 5/24/24 3:41 PM

Related Articles (1)

This article provides troubleshooting steps if you are unable to run an application in Software Remote.

Related Services / Offerings (2)

Instructional labs provide students and instructors at Purdue's West Lafayette campus with facilities designed to promote teaching and learning through the use of desktop computer systems.
Computer Labs Request