How do I forward my Cisco VOIP phone to ring on a different number?


Instructions on how to forward my Cisco VOIP phone to ring on a different number.


To forward calls on your primary line to another number, press the Fwd All softkey.

Enter a phone number or 45111 to forward all calls to your voicemail.

Look for confirmation of the forward on your phone display.

To cancel call forwarding, press 'Fwd Off'.

  • Call Forwarding can also be set up in the Self Care Portal:
  • If requested for a login, use your career account.

To set up your phone to forward all incoming calls to another number, perform the following procedure:

  1. Click the Phones tab.
  2. In the left navigation pane, click Call Forwarding.
  3. Click the phone number on which you want to set up call forwarding.
  4. Click the Forward Calls To: check box. 
  5. From the drop down list, select Voicemail OR select Add a New Number to enter an alternate number.

Voicemail screen box

NOTE: When entering a new number, remember to enter the number exactly how you would dial it from your desk phone. Click 'Save'


Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Purdue IT Request


Article ID: 181
Tue 4/4/23 2:55 PM
Tue 4/4/23 2:59 PM

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Telephone technology and services, also called Unified Communication Services, for Purdue.
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