Overview
This article provides an explanation for a forbidden or access denied message when in myPurdue.
Details
Firewall and proxy server settings may cause this message. It most often occurs when you access myPurdue from a work environment where access is restricted to certain ports.
![](https://service.purdue.edu/TDPortal/Images/Viewer?fileName=1b515676-4f15-4bd9-85df-4446a789c9e2.png&beidInt=2)
Troubleshooting
Consult with your organization's IT staff or your home system setup manuals for troubleshooting.
Still need help? Click the 'Purdue IT Request' button to start a ticket.