Bursar Hold Types

Hold Type

What It Means

Impact to Student

Action Required to Resolve

Bursar Registration Hold

Placed when a student has an unresolved financial obligation with the Office of the Bursar.

❌ Prevents registration for future semesters

Student must resolve the outstanding balance. Hold will release within 30 minuts.

Bursar Recurring Payments Hold

Issue with an installment or recurring payment plan, such as a missed or failed payment.

❌ May restrict registration and/or transcripts

Students have 2 or more returned payments from the bank. Holds are placed for 12 months. Accepted payments during this time frame is:

Credit Card

Cashier Check

Money Order

Bursar Pre‑Collections Hold

Account is delinquent and approaching collections status.

❌ Prevents registration and transcripts

Immediate payment or resolution with the Bursar’s Office is required to avoid collections.

AR: Unpaid Balance Hold

Outstanding Accounts Receivable balance exists on the student account.

❌ Prevents registration and transcripts

Student must resolve the unpaid balance with the Bursar’s Office.

Collection Agency – Bursar Hold

Account has been referred to an external collection agency due to unpaid balance.

❌ Prevents registration, transcripts, and diploma

Student must work with the collection agency to resolve the debt.

Direct Deposit Hold (Informational)

Student does not have an eRefund (direct deposit) profile set up.

✅ No impact on registration, transcripts, or diploma

Student should set up direct deposit to allow refunds to be issued electronically. Hold releases automatically once setup is complete.

Directions can be found here: https://youtu.be/7ba4KhMlqyo

Emergency Contact Hold

Holds for Emergency Contact updates must be resolved each term in which a student is registered for courses.

❌ Prevents registration, transcripts, and diploma

To Lift the Emergency Contact Hold: 

1. Log in to myPurdue. 
2. Search for the "Emergency Contacts" tile. 
3. Review the listed emergency contact to ensure the information is accurate.  If an update is needed, click on the link Personal Information Page and update the emergency contact. 
4. Once confirmed, click "Verify" to lift the hold.

YouTube - How to Release Emergency Contact hold

Other Holds

Please contact the department who has placed the hold for assistance to get released.

https://www.purdue.edu/treasurer/finance/bursar-office/hold-contact-list/