Details
When you log into the Fiori (Finance) Launchpad or Employee (SuccessFactors) Launchpad, you are logging in using your Purdue (two-factor) login. When you then attempt to launch SAP GUI, a single sign on ticket is sent from the Launchpad to the SAP “backend” system you are trying to connect to (i.e. S/4 or ECP). At times, your backend account may not be available, so you cannot access that system even though you were able to access the Launchpad.
If this happens, a ticket should be submitted to it@purdue.edu so that IT staff can determine why your backend account is not active. If you are a new employee, it may take 8 to 10 business days before all of your accounts are fully set up.
Still need help? Click the 'Purdue IT Request' button to start a ticket.