Purdue Fort Wayne- Sending reminder emails and thank you messages in Qualtrics

Overview

 Step-by-step instructions on how to send reminders and thank you messages in Qualtrics.

Instructions

Steps that are needed to send reminders and thank you messages in Qualtrics:

Sending Reminders:

1. Log into Qualtrics:

   • Access your Qualtrics account.

2. Navigate to the Distribute Survey Tab:

   • Click on the “Distribute Survey” tab.

3. Select Your Survey:

   • Choose the specific survey you want to work with.

4. Access Email History:

   • Click on “Email History.”

5. Choose Recipient and Action:

   • In the “Actions” column, click the drop-down menu for the desired recipient.
   • Select either “Send Reminder” or “Thank You.”

6. Configure Reminder Email:

   • Under “Type of email to send,” choose the “Send Reminder” radio button.
   • Set the date and time for when you want the reminder to be sent.
   • Make any necessary changes to the email content.
   • Save your changes.

7. Click Send:

   • Send the reminder email to the selected recipients.

Sending Thank You Messages:

1. Follow Reminder Instructions:

   • Start from step 1 of the reminder process.

2. Configure Thank You Email:

   • Under “Type of email to send,” select the “Send Thank You” radio button.
   • Set the timing for the thank you message.
   • Customize the content as needed.
   • Save your changes.

3. Click Send:

   • Send the thank you email to respondents who have completed the survey.

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