Articles pertaining to services that enable the University community to do their day-to-day work.
This article is for faculty and staff in the College of Agriculture who want to connect their personal computer to a network computer.
Instructions on how to map a shared drive on a Purdue-managed or personal Mac
How to add a managed printer to a Windows Ag-managed computer
Instructions on how to connect a College of Agriculture Printer to a personal Macbook or iMac.
This article contains information about network drives that are available to users in the College of Agriculture.
This article provides links to available software information for the West Lafayette, Fort Wayne and Northwest campuses.
Article provides guidance on securely downloading information using Chrome, Edge and Firefox browsers.
Instructions to add fonts to Adobe Crative Cloud.
Issues that are caused by the web browser (Google Chrome, Firefox, Safari, Microsoft Edge, etc.) can sometimes be solved by clearing cookies and cached site data.
This article contains step-by-step instructions for clearing the cache in Chrome.
The instructions below describe how you may clear the cache in Firefox.
The instructions below describe how you may clear the cache in Safari.
This article requests that personal routers not be used within the residence halls on campus.
PAL-Gadgets and PNW-Media are wireless options available for faculty and staff to use for devices that cannot authenticate through PAL 3.0 or Eduroam.
This article provides step-by-step instructions for connecting SecureFX to your Career account files. It also provides information for downloading SecureFX and connecting to the Purdue Virtual Private Network (VPN).
This article provides step-by-step instructions to disable pop-up questions when downloading files in SAPgui.
This article provides information on how to find your IP address on a Windows machine.
This article provides steps to find your MAC (Media Access Control) address from an Apple Macintosh with an operating system of X.
Occasionally you may be asked to provide the MAC address of your gaming device to facilitate troubleshooting. These are some steps to obtain the MAC address for some example devices.
A “HTTP Error 400” response while connecting to a website may be due to multiple reasons. Here are the most common methods to fix the error that any user can try.
This article provides information on accessing Purdue IT supported printers from Purdue IT supported computers.
The equipment that is purchased from the Purdue IT website is purchased directly from the manufacturer or distributor. The vendors also provide a warranty on the equipment. For this reason, the company from which you purchased your hardware should be contacted for issues you may be experiencing.
Instructions for connecting with shared drive.
Wolfram Mathematica is available to faculty, staff, and active students for academic teaching and learning or academic, non-commercial research use only.
A delegate can receive and respond to email messages and meeting requests and responses on your behalf.
Instructions for connecting a remote desktop using a Mac.
Instructions for setting up a remote desktop on an Android device.
How to download and install Maple from Community Hub
Instructions on how to install programs and updates from Software Center.
How to install Read and Write Version 12 for Windows.
Instructions for installing SPSS Standard from Community Hub.
This article provides step-by-step instructions for mapping an external drive to your computer.
This article describes how a person opens a PDF file with Adobe Acrobat Pro in Windows 10.
This describes how to recover bookmarks after a Firefox update.
Instructions for re-setting DNS settings on MacOS X.
Instructions for setting Default Web Browser in Windows 10.
This article applies to SAPgui and Webgui only and not to printing BW reports or printing though other methods.
This article provides step-by-step instructions for two options for printing from the SAPgui client.
This article provides step-by-step instructions for text replacement on a managed iPad.
Adobe now requires all users to sign in to Creative Cloud software.
This article provides steps for troubleshooting connection issues in the residence halls if you are using a Windows machine.
Adobe offers an online migration tool allowing graduating Purdue students to transfer their Adobe files and libraries.
New SAS license SID files are available each year upon Purdue's renewal of the software agreement with SAS inc. and will arrive on Purdue's Community Hub Storefront in December or January of each year.
Instructions for using the Adobe Creative Cloud Application Manager.
The following instructions detail how to connect from a personal (non-Purdue) Windows 10 computer to a Purdue supported, on-campus Desktop.
Purdue University has a Site License for Mathworks MATLAB that covers University and personally owned computers of faculty, staff, and students on the West Lafayette, Fort Wayne, and Northwest campuses.
JMP is available for free through the Purdue University Community Hub.
Internal article (visible only to technicians with TDNext access): Explains how to add users to calendars using Exchange Admin Center for Exchange administrators.
Instructions for downloading and installing SAS from CommunityHub
Instructions for running a Group Policy Update for ESS Computers
The Department of Statistics provides statistical software and design consulting services for the University community.
This article provides instructions for adding desktop items back to you machine's desktop if they have been moved to OneDrive.
Instructions for setting up a new computer for faculty and staff as provided by Purdue IT's Endpoint Support Services.
Instructions for renewing Nvivo License
To add a printer on a Purdue-manged Apple computer, do so via the PaperCut app that is installed.
Eligible Purdue University Fort Wayne employees can install Adobe Creative Cloud on university devices by accessing it through the Software Center, following on-screen installation prompts, and logging in with an Enterprise ID using their “@purdue.edu” email. Authentication with a Purdue Career account and Boiler Key is required, and the license allows use on up to two devices simultaneously.
Students can use this website to log into Brightspace, student's personal email, check and register for classes, billing information, student's degree process (myBLUEprint), and other useful applications to assist students.
Detailed instructions on how to access network drives remotely for Windows.
An explanation on how to add headers and footers in Word.
This process allows you to manage your billing information securely on the Purdue Fort Wayne website.
Understanding how to add and import Mailbox content from a .pst file.
An explanation of how to attach a file using Qualtrics.
Two methods for taking screenshots on both Windows and Mac.
A way to change a background on a desktop, either on Windows or Mac.
A way to solve a character spacing problem.
Detailed explanation on how to check a computer's operating system version, either on Windows or Mac.
All the software applications that can be used by Purpose.
All the software applications that can be used by Toolset.
An explanation on how to connect and disconnect a laptop from a classroom projector.
A step-by-step process on how to connect the networking drives on a Mac.
Using Adobe Acrobat Professional (Adobe Creative Suite) to create and print PDFs.
Description of starting a self-extracting file with encryption using 7-Zip.
An explanation on how to create a zip file in Windows.
The instructions for cropping an image in Photoshop.
The document outlines the device policy for student housing, which specifies some allowed and not allowed devices, and provides a guide to connect certain devices to the internet. The document also encourages the users to contact the help desk if they have any questions or doubts about the policy.
Provides directions on how to edit callouts on Camtasia.
Directions on how to export data into Qualtrics.
Knowing where to find the Mac address on Mac OS.
A detailed description on how to resolve sync issues with OneDrive.
A set of requirements that staff and faculty has to take before someone can install software on a computer.
Provides details to upload and save files and folders to OneDrive for Business.
How to import media files in Camtasia.
Managing sites in Adobe Dreamweaver involves organizing your web projects, configuring settings, and handling site-related tasks. Taking a step-by-step on how to use Adobe Dreamweaver.
This guide provides a step-by-step process for setting up a printer on a computer, such as a Mac.
The steps that are necessary for official student organizations to print in campus labs.
Modifying email triggers in Qualtrics, allows you to customize notifications and streamline communication based on survey responses.
A description on how to change the brightness of a monitor.
The recommended screen resolution for Banner is 1024 x 768 or higher.
Provides instructions for iOS mobile users to set up their Outlook email using the Microsoft Outlook app.
The steps necessary to use a PC that has been locked from a previous user.
Helpful advice when a PC is making a unusual sound.
If you are having problems using Pearson, contact their support services.
A guide on performing a mail merge in Microsoft Word. It suggests that if someone is encountering issues with mail merge, they should follow a provided link for more information. A mail merge typically involves combining a document template with a data source, like a spreadsheet, to generate personalized documents such as letters or labels.
Giving step-by-step process when printing multiple paged PDF files and only the first page of the file prints.
Black and white laser printers are available in all open student labs, teaching labs, and student housing labs. Color printers can be found in KT 217, Neff 113, and on the first floor of the Library. Students have a $50 printing allotment per semester, with charges of $0.05 per side for black and white pages and $0.25 per side for color pages. There is no charge for printing the cover or separator page, and any unused funds can be rolled over to the next semester.
The document provides a list of requirements that need to be met to install a newly purchased printer.
A description on how to resize a image in Adobe Photoshop.
Step-by-step instructions on how to send reminders and thank you messages in Qualtrics.
Outlook gives their users a vacation rule when they are out of town.
Provides instructions for configuring your Mac to require a log-on password when the computer wakes from sleep or the screen saver.
Step-by-step process on how to share folders and files in OneDrive for Business.
The document provides instructions for sharing notes and files in a conversation window on OneNote.
All the supported video formats that are used at Purdue Fort Wayne.
Provides all the supported media formats that can be used in Camtasia.
A detailed description on how to use the Zoom-n-Pan effects in Camtasia.
All of the software availability that faculty and staff members can use.
Purdue IT's Endpoint Support Services provides faculty, students and staff with a professional technical support center and stable computing environment. Currently available Apple machines for faculty ands staff are listed below.
Purdue IT's Endpoint Support Services provides faculty, students and staff with a professional technical support center and stable computing environment. Currently available Windows machines for faculty ands staff are in this article.
Purdue IT Endpoint Support Services loans secure laptops to faculty and staff who are traveling and need a device that can be used securely while away from campus.
Endpoint Services supports over 218 distinct drive mappings. Most of the standard department drives are listed in this article.
Microsoft Office 365 is now available for students, faculty, and staff at Purdue University.
Guidelines offered here provide a basic outline for the technology required of students on a modern campus.
ArcGIS is a complete system for designing and managing solutions through the application of geographic knowledge.
Bentley Microstation is a computer aided software design tool.
All Purdue students, faculty, and staff automatically receive network storage space, referred to as a career account home directory, with 5 GB of storage.
Self-serve printer service that allows Aspire (University Residence's) the ability to print wirelessly from anywhere and from any personal device.
Roadsoft is a roadway asset management system for collecting, storing, and analyzing data associated with transportation infrastructure.
This policy outlines the responsible use of the Purdue University Residential Network.
This article describes the possible causes of reduced bandwidth speeds in the residence halls.
There are many software programs available to Purdue students and staff.
Microsoft Windows Company Portal is where you will find and install needed software and printers.
This article provides phone number, email addresses and web pages for the different IT support organizations around campus.
This article provides step-by-step instructions for updating or resetting the theme within SAPgui.
Products on Community Hub are only visible to those eligible to obtain the software.