Articles pertaining to services that enable the University community to do their day-to-day work.
This article is for faculty and staff in the College of Agriculture who want to connect their personal computer to a network computer.
This article contains information about network drives that are available to users in the College of Agriculture.
This article provides links to available software information for the West Lafayette, Fort Wayne and Northwest campuses.
Article provides guidance on securely downloading information using Chrome, Edge and Firefox browsers.
Instructions to add fonts to Adobe Crative Cloud.
Issues that are caused by the web browser (Google Chrome, Firefox, Safari, Microsoft Edge, etc.) can sometimes be solved by clearing cookies and cached site data.
This article contains step-by-step instructions for clearing the cache in Chrome.
The instructions below describe how you may clear the cache in Firefox.
The instructions below describe how you may clear the cache in Safari.
This article requests that personal routers not be used within the residence halls on campus.
This article provides step-by-step instructions for connecting SecureFX to your Career account files. It also provides information for downloading SecureFX and connecting to the Purdue Virtual Private Network (VPN).
This article provides step-by-step instructions to disable pop-up questions when downloading files in SAPgui.
This article provides information on how to find your IP address on a Windows machine.
This article provides steps to find your MAC (Media Access Control) address from an Apple Macintosh with an operating system of X.
A “HTTP Error 400” response while connecting to a website may be due to multiple reasons. Here are the most common methods to fix the error that any user can try.
This article provides information on accessing Purdue IT supported printers from Purdue IT supported computers.
The equipment that is purchased from the Purdue IT website is purchased directly from the manufacturer or distributor. The vendors also provide a warranty on the equipment. For this reason, the company from which you purchased your hardware should be contacted for issues you may be experiencing.
Instructions for connecting with shared drive.
Wolfram Mathematica is available to faculty, staff, and active students for academic teaching and learning or academic, non-commercial research use only.
A delegate can receive and respond to email messages and meeting requests and responses on your behalf.
Instructions for connecting a remote desktop using a Mac.
Instructions for setting up a remote desktop on an Android device.
How to download and install Maple from Community Hub
Instructions on how to install programs and updates from Software Center.
How to install Read and Write Version 12 for Windows.
Instructions for installing SPSS Standard from Community Hub.
This article provides step-by-step instructions for mapping an external drive to your computer.
This article describes how a person opens a PDF file with Adobe Acrobat Pro in Windows 10.
This describes how to recover bookmarks after a Firefox update.
Instructions for re-setting DNS settings on MacOS X.
How to save files to my personal computer from Software Remote
Instructions for setting Default Web Browser in Windows 10.
This article applies to SAPgui and Webgui only and not to printing BW reports or printing though other methods.
This article provides step-by-step instructions for two options for printing from the SAPgui client.
This article provides step-by-step instructions for text replacement on a managed iPad.
Adobe now requires all users to sign in to Creative Cloud software.
This article provides steps for troubleshooting connection issues in the residence halls if you are using a Windows machine.
Adobe offers an online migration tool allowing graduating Purdue students to transfer their Adobe files and libraries.
New SAS license SID files are available each year upon Purdue's renewal of the software agreement with SAS inc. and will arrive on Purdue's Community Hub Storefront in December or January of each year.
Instructions for using the Adobe Creative Cloud Application Manager.
The following instructions detail how to connect from a personal (non-Purdue) Windows 10 computer to a Purdue supported, on-campus Desktop.
Purdue University has a Site License for Mathworks MATLAB that covers University and personally owned computers of faculty, staff, and students on the West Lafayette, Fort Wayne, and Northwest campuses.
Internal article (visible only to technicians with TDNext access): Explains how to add users to calendars using Exchange Admin Center for Exchange administrators.
Instructions for downloading and installing SAS from CommunityHub
Instructions for running a Group Policy Update for ESS Computers
The Department of Statistics provides statistical software and design consulting services for the University community.
To add a printer on a Purdue-manged Apple computer, do so via the PaperCut app that is installed.
Two methods for taking screenshots on both Windows and Mac.
The document outlines the device policy for student housing, which specifies some allowed and not allowed devices, and provides a guide to connect certain devices to the internet. The document also encourages the users to contact the help desk if they have any questions or doubts about the policy.
Managing sites in Adobe Dreamweaver involves organizing your web projects, configuring settings, and handling site-related tasks. Taking a step-by-step on how to use Adobe Dreamweaver.
Provides instructions for iOS mobile users to set up their Outlook email using the Microsoft Outlook app.
Black and white laser printers are available in all open student labs, teaching labs, and student housing labs. Color printers can be found in KT 217, Neff 113, and on the first floor of the Library. Students have a $50 printing allotment per semester, with charges of $0.05 per side for black and white pages and $0.25 per side for color pages. There is no charge for printing the cover or separator page, and any unused funds can be rolled over to the next semester.
Step-by-step instructions on how to send reminders and thank you messages in Qualtrics.
Endpoint Services supports over 218 distinct drive mappings. Most of the standard department drives are listed in this article.
Microsoft Office 365 is now available for students, faculty, and staff at Purdue University.
Guidelines offered here provide a basic outline for the technology required of students on a modern campus.
ArcGIS is a complete system for designing and managing solutions through the application of geographic knowledge.
Bentley Microstation is a computer aided software design tool.
All Purdue students, faculty, and staff automatically receive network storage space, referred to as a career account home directory, with 5 GB of storage.
Self-serve printer service that allows Aspire (University Residence's) the ability to print wirelessly from anywhere and from any personal device.
Roadsoft is a roadway asset management system for collecting, storing, and analyzing data associated with transportation infrastructure.
This policy outlines the responsible use of the Purdue University Residential Network.
This article describes the possible causes of reduced bandwidth speeds in the residence halls.
There are many software programs available to Purdue students and staff.
This article provides phone number, email addresses and web pages for the different IT support organizations around campus.
Instructions for connecting using the Windows wireless client
This article provides step-by-step instructions for updating or resetting the theme within SAPgui.
Products on Community Hub are only visible to those eligible to obtain the software.