Purdue Fort Wayne- Handling junk mail in Outlook

Overview

A description on how to deal with junk mail in Outlook. 

Instructions

If you’re dealing with junk mail in Outlook, here are some useful tips:

  1. Change the Level of Protection:
    1. By default, the Junk Email Filter is turned on, and the protection level is set to “No Automatic Filtering.”
    2. You can adjust the protection level to catch more junk messages or make it less aggressive.
    3. Go to Home > Delete group > Junk > Junk E-mail Options.
    4. Choose the level of protection you want:
      1. Low: Filters obvious junk messages.
      2. High: Filters lots of junk but doesn’t restrict safe senders.
      3. Safe Lists Only: Most restrictive option—classifies non-safe sender messages as junk.
      4. No Automatic Filtering: Turns off automatic filtering but still uses your Blocked Senders List.
  2. Mark Legitimate Messages:
    1. If a message isn’t junk, drag it back to the Inbox or any folder.
    2. You can also mark it as not junk by clicking Home > Junk > Not Junk.
  3. Block Senders and Domains:
    1. In your web browser, navigate to outlook.live.com.
    2. Click the gear icon (Settings) and select Mail.
    3. Look for the Junk Email folder and click +Add under Blocked senders and domains to block specific addresses.

Remember to customize the sensitivity of the Outlook Junk Email Filter based on your preferences; Microsoft Support.

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