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Overview
This is a guide for users who have used www.BoilerBot.purdue.edu to reset their Microsoft MFA authenticator app. Using BoilerBot to reset MFA can also help you establish a new MFA connection after you have changed phones.
Instructions
These instructions work best from a computer while having access to your phone or other mobile device.
- Use www.BoilerBot.purdue.edu to reset your Microsoft MFA
- Go to https://outlook.office.com and sign in with your Purdue email address and password. Click Next on the screen that says, “More information is required.”

- Download the Microsoft Authenticator App to your phone (Google Play Store or Apple Store).

- Open the Microsoft Authenticator App on your phone (On the app, click the + symbol at the top of the page, select "Work or school account" and then select "scan a QR code). Scan the QR code presented and select Next.

- On your computer screen, a number will be displayed. Enter the number on your phone in hte Authenticator App.

- Your Microsoft accounts are now protected by Microsoft MFA.