PFW/PNW Bookstore Issue Report

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This form is ONLY for employees at the Purdue Fort Wayne and Purdue Northwest bookstores to report issues with course materials to the respective support teams. This service and form is not intended for any other use.

Title

A short description to explain the nature of a ticket.

Instructional Material Access DLS Escalation

Choose campus:

Fort Wayne

Northwest

Comon issue:

Faculty is using courseware and doesn’t know how to deploy it in Brightspace.

Faculty isn’t sure how to use the Brytewave (Kortex) integration in Brightspace.

Student needs help using courseware in Brightspace.

Students don’t see ebook on shelf in Brightspace.

Course information:

I.E. PNW Fall 2025 ENGL 10100-010

Student or faculty?

Select whether the user is a student or faculty.

Student

Faculty

Email of user

User's First and Last Name

Name of Publisher

I.E. Pearson, McGraw Hill, etc.

Type of Adoption

Comments:

Provide any additional comments or special information needed to complete the request.

IMPORTANT!!!!!!

This form is intended to be completed by bookstore employees working with faculty, staff and students at Purdue Fort Wayne or Purdue Northwest. For the email portion below, use the following email address: XXXXXXXXXXX@follet.com

Other Fields

Your name

Your email address

Verification Code