Updating one.purdue portal services

Overview 

To update services on the one.prudue.edu portal page, you must have access to the one.purdue asset application in TDNext. To request access, contact the IT Service Management Office by filling out this form.  

Instructions 

1. Log into TDNext at service.purdue.edu  
2. Click the “View Apliceations” button at the top of the page and and select “One Purdue Asset Application.” 
3. Select “Configuration Items” from the left sidebar.  
4. Select the service or category you want to update. For adding a service/category, click the “New Configuration Item” tab and then selcte service or category.  
5. Fo adding updating service, fill out these fields:  
   1. Name 
   2. Category (there is not a drop-down list, so use one of the categories listed in the “configuration items” list. Note: Make sure spelling/spacing matches the already existing category.  
   3. Owner (if known) 
   4. Subtitle. This is the info found when clicking on the list. 
   5. Request URL – web address for the service 
   6. TDX url: the link to a service listed in the service.purdue.edu service catalog; if item isn’t listed there, leave blank 
   7. Feature – should this item be included in the Feature Services row? Yes or No.  
   8. Featured Order – generally leave this blank 
   9. Current Notice Information – this is the section to post maintenance and outage messages. 
      1. Status – Up, Down (this disables the link, Maintenance, or Impaired 
      2. Message Body – this will appear when user clicks on the service button 
      3. Message last update – the time you updated the message 
      4. Message expiration – day/time when message should expre. NOTE:  the message expiring does not change the status; if status was changed to “down”  it must be manually updated for the button to work again 

6. Click “Save” and the portal will update, typically in 3-5 minutes.