How do I update my phone number in SuccessFactors?

Overview

These directions outline how employees can update their phone number within SuccessFactors. When an employee has a text enabled phone number in SuccessFactors, they will be able to utilize the password reset function of BoilerBot.

Instructions

1. Go to https://one.purdue.edu/ and use the shortcut to launch “Employee Launchpad” for “Sap SuccessFactors”
   
   
    
2. Click on the icon for “My Profile”
   
   

3. Click on “Personal Information” and scroll down slightly to “Contact Information”.  Use the pencil icon to edit your “Contact Information”
   
   
    
4. Under “Phone Information”, add your cell phone number in the ########## format. In the drop-down menu for “Is Primary”, choose “Yes”. You can only have one phone number marked as primary:
   
   

Still need help?  Click the 'Purdue IT Request' button to start a ticket.