Issue/Symptom: New students are unable to access their Purdue Career Account email on Apple devices as it prompts for Server and Domain information.
Environment: Apple Device, iPhone, iPad
Solution:
To configure your Purdue email on an Apple device, please follow these steps:
1. Go to Settings on your Apple device.
2. Navigate to Mail > Accounts > Add Account.
3. Select Microsoft Exchange as the account type.
4. Enter your @purdue.edu email address and provide a description for the account. This description will be the name of the folder in the Apple Mail app.
5. Tap Next, then choose Sign In when prompted.
6. A Microsoft Sign In window will appear. Enter your credentials and sign in.
7. After successful authentication, you will be redirected to the settings page. Tap Save to finish the setup.
For additional support on how to set up an Outlook account on the iOS email app, follow the link below for Microsoft Support: Set up an Outlook account on the iOS Mail app
Still need help? Click the 'Purdue IT Request' button to start a ticket.