How to get started with Cognos?

Summary

This article provides information and answers frequently asked questions about Cognos.

Body

Overview

This article provides information and answers frequently asked questions about Cognos.

To learn more about Cognos, see "What should I know about Cognos?"

If you need additional support you can visit the Cognos Resources Page to browse the posted Cognos resources.

How to get started

Get access:

Training:

  • Check out our training page for Cognos tool and data training resources.
     

Who do I contact to get support?

How do I submit a request

What do I do when a Cognos users departs my area?

Cognos & Tableau Offboarding Checklist
 

What is the source for Cognos Data?


 

When is data loaded into Cognos?

Business Data

Business data is loaded into Cognos on Monday - Friday between 6:00AM and 7:00AM; Saturday between 9:00AM and 9:30AM.

  • Business data reports are NOT to be scheduled or ran during the data load times. 

Student Data

Student data is loaded into Cognos daily between 12:00AM and 5:00AM.

  • Student data reports are NOT to be scheduled or ran during the data load time.


When is the scheduled Cognos maintenance window?

The standard Cognos Maintenance window is Saturdays from 3:45PM to Midnight. Additional outages will be communicated.

  • Reports should NOT be scheduled or ran during the maintenance or outage time. 



Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Details

Details

Article ID: 436
Created
Wed 7/19/23 3:30 PM
Modified
Thu 8/31/23 11:22 AM

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