How Do I Submit a Photo Online for my Purdue Mobile ID?

Overview

Eligible Purdue students and other Purdue community members can submit a photo online for use with their official Purdue ID. Online Photo Submission is available through Transact eAccounts and allows eligible new customers to submit a photo before arriving on campus.

Before submitting your photo, review the current eligibility requirements, photo guidelines, and identification requirements on the Purdue ID Card Operations / Support Submit Photo website.

Before You Submit Your Photo

Before beginning the online photo submission process:

  • Review the current photo requirements and examples on the Purdue ID Card Operations / Support Submit Photo website here.
  • Have a photo of an accepted, unexpired photo ID available on your mobile device to verify your identity.
  • Use a clear, recent photo that meets all published Purdue photo requirements.

Online Photo Submission is intended for eligible new customers. If you already have a photo on file, do not use the online submission process to request a new photo. New submissions may be declined when a photo is already associated with your Purdue ID account.

How to Submit Your Photo

You can submit your Purdue ID photo through Transact eAccounts.

  1. Download the Transact eAccounts app on your mobile device.
  2. Select Purdue University.
  3. Sign in using your Purdue career account.
  4. Complete two-factor authentication.
  5. Navigate to the Photo Submission Option.
  6. Upload or take a photo that meets Purdue’s current photo requirements.
  7. Upload a photo of your accepted, unexpired photo ID to verify your identity.
  8. Review your submission and submit it for approval.

Your photo is not considered approved until you receive confirmation.

What Happens After I Submit My Photo?

Your submitted photo will be reviewed to determine whether it meets Purdue’s requirements. Communications regarding the status of your photo submission are sent to your Purdue email address. Check your Purdue email for information about whether your photo was approved or declined and for any additional instructions. If your photo is declined, review the reason provided and follow the instructions in the notification before submitting another photo.

Incoming Undergraduate Students

Incoming undergraduate students may see Online Photo Submission as a task in the New Student Task List in myPurdue. Follow the instructions and deadlines provided in your task list. Submitting your photo by the applicable deadline helps ensure that your Purdue ID can be available when needed.

Purdue Fort Wayne

Purdue Fort Wayne users follow a separate process. Refer to the instructions provided by PFW Campus Credentials and Transportation for current Purdue Fort Wayne photo submission information.

Frequently Asked Questions

Who can submit a Purdue ID photo online?

Online Photo Submission is available to eligible new customers. Review the current eligibility requirements on the Purdue ID Card Operations / Support Submit Photo website before submitting a photo.

Where do I submit my photo?

Eligible users can submit a photo through Purdue eAccounts or the Transact eAccounts mobile app.

What will my submitted photo be used for?

Your approved photo will be associated with your official Purdue ID.

What photo requirements do I need to follow?

Review the current photo guidelines and examples on the Purdue ID Card Operations / Support Submit Photo website before submitting your photo. Photos that do not meet Purdue’s requirements may be declined.

Do I need to submit identification with my photo?

Follow the current identification requirements listed on the Purdue ID Card Operations / Support Submit Photo website and any instructions presented during the online submission process.

How will I know if my photo was approved?

Photo submission status communications are sent to your Purdue email address. Check your Purdue email after submitting your photo.

What happens if my photo is declined?

Review the reason provided in the notification sent to your Purdue email address. Correct the issue and follow the instructions provided before submitting another photo.

Why was my photo declined?

Photos may be declined when they do not meet Purdue’s current photo requirements or when required information is missing or unacceptable. Review the photo guidelines and the reason provided in your notification for specific information.

What are the common errors that cause photo submissions to be denied? 

A photo of an accepted form of unexpired photo ID such as a Passport, U.S. driver's license, U.S. non-driver photo ID, U.S. military ID, or U.S. learner's permit was not uploaded to verify identity. 

Photos do not meet our guidelines on our website. 

I already have a photo on file. Can I submit a new one online?

No. Online Photo Submission is intended for eligible new customers. If a photo is already on file, a new online submission may be declined. Follow the current instructions from Purdue ID Card Operations / Support if you need assistance with an existing ID photo.

I am an incoming undergraduate student. When should I submit my photo?

Follow the deadline provided in the New Student Task List in myPurdue. Submit your photo early enough to allow time for review and, if necessary, resubmission.

Can I submit my photo from my phone?

Yes. Online Photo Submission is available through Transact eAccounts and can be accessed using supported online or mobile options.

I submitted my photo but have not received a response. What should I do?

Check your Purdue email, including any filtered or junk folders, for a photo submission notification. If you still cannot determine the status of your submission, contact Purdue ID Card Operations / Support for assistance.

I am a Purdue Fort Wayne student. Do I use the same process?

Purdue Fort Wayne users should follow the current instructions provided by PFW Campus Credentials and Transportation.

Where can I get additional help?

Visit the Purdue ID Card Operations / Support website for current photo submission requirements, frequently asked questions, and contact information.

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