Ag - How To Add A Shared Mailbox On Outlook To A Managed Mac

Overview

This KB will walk you through how to add a shared mailbox to Outlook on your Managed Mac

Prerequesites

Have permission to the mailbox. If you do not have access, you can send in a request through the Purdue Service Portal. The owner of the mailbox will be reached and asked if we can grant permission to the mailbox

Instructions

  1. Open Outlook
  2. Click File on the Menu Bar > Open > Shared Mailbox...
    Mac Shared Mailbox
     
  3. Type in the name or email address of the mailbox. From the autofill results, select the mailbox and click Add
    Mac Name of Mailbox
     
  4. Once added successfully, you will see the mailbox under your career account mailbox.
    Mac Mailbox in Outlook
     

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

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