Overview
This KB will walk you through how to add a shared mailbox to Outlook on your Managed Mac
Prerequesites
Have permission to the mailbox. If you do not have access, you can send in a request through the Purdue Service Portal. The owner of the mailbox will be reached and asked if we can grant permission to the mailbox
Instructions
- Open Outlook
- Click File on the Menu Bar > Open > Shared Mailbox...

- Type in the name or email address of the mailbox. From the autofill results, select the mailbox and click Add

- Once added successfully, you will see the mailbox under your career account mailbox.

Still need help? Click the 'Purdue IT Request' button to start a ticket.