How do I get help with equipment purchased through Purdue IT Shopping Online?


This article describes how to get help with equipment purchased through Purdue IT Shopping Online.


The equipment that is purchased from the shopping site is purchased directly from the manufacturer or distributor. The vendors also provide a warranty on the equipment. For this reason, the company from which you purchased your hardware should be contacted for issues you may be experiencing. Contacts for each company are:

Apple / Macintosh

Online at or call 1-800-MY-APPLE (1-800-692-7753).


Online at or call 1-888-973-3355 (Member ID: US9992221). 

GovConnection, ATTN: Darren Gullen

Call 1-800-986-9245 or contact the representative via e-mail at


Online at or call 1-888-227-8454. 


Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Purdue IT Request Print Article


Article ID: 274
Tue 5/9/23 9:44 PM
Fri 6/2/23 2:47 PM

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