Software Request

Overview

Purdue IT supports several software packages and tools.

Common Requests

  • Questions about the tools listed above
  • Requests for specific software packages
Links to related Knowledge Base articles can be found in the "Related Articles" panel.
 
Purdue IT Request

Related Articles (67)

[Windows] How do I add fonts in Adobe Creative Cloud?
Instructions to add fonts to Adobe Crative Cloud.
[Windows] How do I work remotely from my personal (non-Purdue) computer and connect to my employee on-campus Desktop?
The following instructions detail how to connect from a personal (non-Purdue) Windows 10 computer to a Purdue supported, on-campus Desktop.
[Windows] Libraries OneDrive Files fix
This article provides instructions for adding desktop items back to you Libraries machine's desktop if they have been moved to OneDrive.
[Windows] Where do I find my computer apps?
Microsoft Windows Company Portal is where you will find and install needed software and printers.
How do I disable pop-up questions when downloading a file in SAPgui?
This article provides step-by-step instructions to disable pop-up questions when downloading files in SAPgui.
How do I get help with equipment purchased through Purdue IT Shopping Online?
The equipment that is purchased from the Purdue IT website is purchased directly from the manufacturer or distributor. The vendors also provide a warranty on the equipment. For this reason, the company from which you purchased your hardware should be contacted for issues you may be experiencing.
How do I get Wolfram Mathematica for my University or Personally Owned Computer?
Wolfram Mathematica is available to faculty, staff, and active students for academic teaching and learning or academic, non-commercial research use only.
How do I install Maple from Community Hub?
How to download and install Maple from Community Hub
How do I install Read and Write Version 12 for Windows?
How to install Read and Write Version 12 for Windows.
How do I recover my bookmarks after Firefox is updated?
This describes how to recover bookmarks after a Firefox update.
How do I request Adobe Creative Cloud for my university or personal computer?
​​​​​​​Adobe Creative Cloud is not available to purchase for personally owned computers.  However, as part of our Term License Agreement with Adobe, customers are eligible to install on personally owned computers after working with their local IT to procure the software for their University-owned computer.
How do I set up Text Replacement on a mobile device?
This article provides step-by-step instructions for text replacement on a managed iPad.
How do I sign in to Adobe software?
Adobe now requires all users to sign in to Creative Cloud software.
How do I transfer my Adobe online files and assets created at Purdue over to a personal Adobe account?
Adobe offers an online migration tool allowing graduating Purdue students to transfer their Adobe files and libraries.
How do I update SAS to the New Term's License?
New SAS license SID files are available each year upon Purdue's renewal of the software agreement with SAS inc. and will arrive on Purdue's Community Hub Storefront in December or January of each year.