Software Request

Overview

Purdue IT supports several software packages and tools.

Common Requests

  • Questions about the tools listed above
  • Requests for specific software packages
Links to related Knowledge Base articles can be found in the "Related Articles" panel.
 
Purdue IT Request

Related Articles (66)

How do I get help with equipment purchased through Purdue IT Shopping Online?
The equipment that is purchased from the Purdue IT website is purchased directly from the manufacturer or distributor. The vendors also provide a warranty on the equipment. For this reason, the company from which you purchased your hardware should be contacted for issues you may be experiencing.
How do I get Wolfram Mathematica for my University or Personally Owned Computer?
Wolfram Mathematica is available to faculty, staff, and active students for academic teaching and learning or academic, non-commercial research use only.
How do I install Maple from Community Hub?
How to download and install Maple from Community Hub
How do I install Read and Write Version 12 for Windows?
How to install Read and Write Version 12 for Windows.
How do I recover my bookmarks after Firefox is updated?
This describes how to recover bookmarks after a Firefox update.
How do I request Adobe Creative Cloud for my university or personal computer?
​​​​​​​Adobe Creative Cloud is not available to purchase for personally owned computers.  However, as part of our Term License Agreement with Adobe, customers are eligible to install on personally owned computers after working with their local IT to procure the software for their University-owned computer.
How do I set up Text Replacement on a mobile device?
This article provides step-by-step instructions for text replacement on a managed iPad.
How do I sign in to Adobe software?
Adobe now requires all users to sign in to Creative Cloud software.
How do I transfer my Adobe online files and assets created at Purdue over to a personal Adobe account?
Adobe offers an online migration tool allowing graduating Purdue students to transfer their Adobe files and libraries.
How do I update SAS to the New Term's License?
New SAS license SID files are available each year upon Purdue's renewal of the software agreement with SAS inc. and will arrive on Purdue's Community Hub Storefront in December or January of each year.
How does MATLAB licensing work?
Purdue University has a Site License for Mathworks MATLAB that covers University and personally owned computers of faculty, staff, and students on the West Lafayette, Fort Wayne, and Northwest campuses.
How to access JMP on your personal computer
JMP is available for free through the Purdue University Community Hub.
How to download and install SAS from CommunityHub
Instructions for downloading and installing SAS from CommunityHub
Is consulting available for SAS/SPSS?
The Department of Statistics provides statistical software and design consulting services for the University community.
Nvivo License Renewal
Instructions for renewing Nvivo License