Issue/Symptom:
My phone is receiving notifications from Duo asking me to authenticate when I am not attempting to log in to a Purdue service
Environment:
Duo Mobile App
Identifying and muting fraudulent push attempts
On the Approve or Deny page, select “Deny”
If you did not attempt to log in, click “yes” to the question, “Was this a suspicious login”
A message will be sent to the system administrator and notifications from Duo on your device will be muted for the next 20 minutes.
Accessing services while your Duo notifications are muted
After signing into Purdue Login, open the Duo Mobile app on your device (you will not receive a notification for 20 minutes after reporting a suspicious attempt).
Click the “Approve” button to complete authentication.
Further security steps you should take if you receive fraudulent authentication steps
Consider changing your Career Account password if you continue to receive fraudulent Duo notifications. To learn how, see “How to change your career account password.”