How to get started with Cognos?

Tags Cognos


This article provides information and answers frequently asked questions about Cognos.

To learn more about Cognos, see "What should I know about Cognos?"

If you need additional support you can visit the Cognos Resources Page to browse the posted Cognos resources.

How to get started

Get access:


  • Check out our training page for Cognos tool and data training resources.

Who do I contact to get support?

How do I submit a request

What do I do when a Cognos users departs my area?

Cognos & Tableau Offboarding Checklist

What is the source for Cognos Data?


When is data loaded into Cognos?

Business Data

Business data is loaded into Cognos on Monday - Friday between 6:00AM and 7:00AM; Saturday between 9:00AM and 9:30AM.

  • Business data reports are NOT to be scheduled or ran during the data load times. 

Student Data

Student data is loaded into Cognos daily between 12:00AM and 5:00AM.

  • Student data reports are NOT to be scheduled or ran during the data load time.

When is the scheduled Cognos maintenance window?

The standard Cognos Maintenance window is Saturdays from 3:45PM to Midnight. Additional outages will be communicated.

  • Reports should NOT be scheduled or ran during the maintenance or outage time. 

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Purdue IT Request Print Article


Article ID: 436
Wed 7/19/23 3:30 PM
Thu 8/31/23 11:22 AM

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