Are there general information and guides for requesting a Purdue-owned cellular/MIFI device?

Overview

An overview of general information and guidelines for requesting a Purdue-owned cell phone or MIFI device. 

Information

  • All cellular and wireless devices should be used for conducting university business only.
  • Service providers are AT&T or Verizon. New purchased devices are subject to pricing changes at any time.
  • There is a one-time processing fee of $10 for all device/sim card activation.
  • All University-owned wireless devices are to be returned before service can be cancelled.
  • Charges are not pro-rated; rates are charged the full amount each month.
  • Lost device fee for MIFI $25 and smartphone $50
  • If you need a device for a specific date, please submit your request at least 2 weeks in advance of the need-by date.
  • It is important to know if a device will be used internationally or in states near USA borders. International usage is extremely expensive, and Purdue is not eligible for courtesy credits to offset overage charges. If you use a device without adding an international feature your department will need to pay for international overage charges, which can be thousands of dollars

Device pick up and return information

  • Returns: Please do not return devices to the telephone office. Instead, please click the 'Purdue IT Request' button to start a ticket to return a device. Include the device phone number and name of the person on the account. Instructions will be provided on the best way to return the device.
  • REMINDER: Charges are not pro-rated; rates are charged the full amount each month.
  • Pick-up: You will be notified when your device is ready for pickup through the ticket you have submitted. Instructions will be included for pickup location and options for dates and times.

Still need help?  Click the 'Purdue IT Request' button to start a ticket.

Purdue IT Request

Details

Article ID: 45
Created
Fri 3/24/23 9:55 AM
Modified
Fri 3/24/23 9:57 AM

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