Overview
An overview of general information and guidelines for requesting a Purdue-owned cell phone or MIFI device.
Information
- Cellular devices are currently coordinated by the Purdue IT Asset Management team. (Purdue IT Service = Telephony, Product = Cellular Wireless Devices)
- See KB ID: 44 for guidelines: How do I submit a request for a MIFI device, smart phone, or a service (only) plan with sim card?
- All cellular and wireless devices should be used for conducting university business only.
- Service providers are AT&T or Verizon.
- Some gently used devices can be “rented” at no cost for the device; monthly service plan charges do apply
- New devices can be ordered; the cost is based on current pricing.
- There is a one-time processing fee of $10 for all device/sim card activations.
- All University-owned wireless devices are to be returned before service can be cancelled.
- Charges are not pro-rated; rates are charged the full amount each month.
- Lost device fee for MIFI $25 and smart phone $50
- If you need a device for a specific date, please submit your request at least 2 weeks in advance of the need-by date.
- The international feature must be added to the service plan prior to using a device while in states near the borders of Canada or Mexico, or internationally. (If the device accesses a cell phone tower in Canada or Mexico, international charges will apply. International usage is extremely expensive, and Purdue is not eligible for courtesy credits to offset overage or international charges. If you use a device without adding an international feature to the service plan, your department will be charged for international overage charges which can be thousands of dollars.)
Device pick up and return information
- Pick-up: You will be notified when your device is ready for pickup through the ticket you have submitted. Instructions will be included for pickup location and options for dates and times.
- Returns: Please do not return devices to the telephone office. Instead, please click the 'Purdue IT Request' button to start a ticket to return a device. Include the device phone number and name of the person on the account. Instructions will be provided on the best way to return the device.
- REMINDER: Charges are not pro-rated; rates are charged the full amount each month.
Still need help? Click the 'Purdue IT Request' button to start a ticket.