General Support Request

Overview

Submit a General Support request using the "Purdue IT Request" button to the right. The Purdue IT Service Desk will examine, follow-up and route as needed.

 
Purdue IT Request

Related Articles (6)

Assistance with personal laptops and other hardware
The Purdue IT Service Desk strives to provide exceptional support for all your technical needs related to work devices and systems. However, it dos not have the resources to repair personal laptops, computers, or other hardware resources.
How do I clear Cookies and Cached Site Data?
Issues that are caused by the web browser (Google Chrome, Firefox, Safari, Microsoft Edge, etc.) can sometimes be solved by clearing cookies and cached site data.
How do I fix a http error 400 bad request error?
A “HTTP Error 400” response while connecting to a website may be due to multiple reasons. Here are the most common methods to fix the error that any user can try.
How to Report Issues with Library Databases and Online Journals
Article provides guidance for reporting issues accessing or using one of Purdue Libraries 800 library databases.
What happens to email, One Drive, software, Zoom and other IT resources after graduating from Purdue?
Answers to questions about accessing email, software, and other IT resources after graduation or leaving Purdue.
Why do I get a 'Gone message' when accessing some sections of myPurdue with FireFox?
This may happen when a person is trying to access the pages and they are on a network that is behind a corporate firewall. Try accessing myPurdue from a different network.

Additionally, you might receive this error when you try to access some areas of myPurdue when your Firefox browser is set to block sending the 'Referer' HTTP Header. Firefox may have an add-on installed that blocks the Referer header, or the about:config configuration panel may have been changed.