General Support Request

The Purdue IT Service Desk strives to provide exceptional support for all your technical needs related to work devices and systems. However, it dos not have the resources to repair personal laptops, computers, or other hardware resources.

Issues that are caused by the web browser (Google Chrome, Firefox, Safari, Microsoft Edge, etc.) can sometimes be solved by clearing cookies and cached site data.

A “HTTP Error 400” response while connecting to a website may be due to multiple reasons. Here are the most common methods to fix the error that any user can try.

Article provides guidance for reporting issues accessing or using one of Purdue Libraries 800 library databases.

The information on this page is designed to help new employees on the West Lafayette campus get started with many of the processes and resources available to you as a new employee. However, this page is not all encompassing – factors such as department, organization, and role may determine what technology is available to you

Answers to questions about accessing email, software, and other IT resources after graduation or leaving Purdue.