Contact the Office of the Bursar

Please complete one of the following forms to submit a request to the Office of the Bursar, including the ID Card Ops team.

Office of the Bursar Forms

• General Inquiry: If you do not see a form that categorizes your question/request, you can submit a general inquiry. The request will be routed to the appropriate team to respond.
• International Wires: This form is used to submit questions relating to the international wires payment option.
• Outside Awards: This form is used to submit questions relating to the outside awards payment option.
• Third Party Sponsors: This form is used to submit questions relating to the third party sponsors payment option.
• Account Resolution Team (ART) Inquiry: This form is used to submit questions for the Account Resolution Team (ART).
• MRD5 Loaner Request for Visual Verification of Identity: This is a loaner request form to use an MRD5 for visual verification of identity.
• MRD5 Loaner Request using BoilerConnect or BoilerTrack: This form is used to submit a loaner request to use an MRD5 using BoilerConnect or BoilerTrack.
• Physical ID Card Fee Waiver: This form is used to submit an appeal for the fee imposed when seeking a replacement Physical ID Card.

ID Card Ops-specific Forms

• ID Card Ops - General Inquiry: If you do not see a form that categorizes your question/request, you can submit a general inquiry. The request will be routed to the appropriate team to respond.
• Door is not following schedule: This form is to report issues of a door not following its expected schedule.
• Door Schedule Change Request: This form is for requests to make changes to your current door state schedule. This is not for temporary overrides.
• Giant Leaps Guest Access Card Request: Individuals granted temporary access via a Guest Access Card to certain campus facilities by a department, but are not provided with a Purdue ID card, as it is reserved for students, faculty, staff, and eligible affiliates.
• Giant Leaps Loaner Access Card Request: Individuals granted temporary access via a Loaner Access Card to certain campus facilities by a department, but are not provided with a Purdue ID card, as it is reserved for students, faculty, staff, and eligible affiliates.
• MRD5 Quote Request: This form starts the process for your department to purchase an MRD5 from the vendor.
• Reader does not respond to ANY credential: This form is to report issues of a door reader not responding to ANY credential.
• Report an ACT Issue: This form is to report an issue with the Access Control Tool, ACT.
• Request a New Access Level: This form is for requests to make a new Access Level.
• Submit an ACT Suggestion: This form is for ideas and suggestions to improve the Access Control Tool, ACT.
• User Access Request: This form is for requests for access and training for the Access Control Tool, ACT, or S2 system.