- Knowledge Base
- Desktop & Mobile Computing
Learn how to determine whether your Windows computer has been migrated to BoilerAD and how to initiate an early migration through Software Center. Includes verification steps, migration requirements, and what to expect during the migration process. [WindowsMig...ationCheck | PDF]
- Knowledge Base
- Desktop & Mobile Computing
How to find the computer name and IP address on managed Windows and Mac computers.
- Knowledge Base
- Desktop & Mobile Computing
Instructions for setting up a new computer for Purdue Global faculty and staff.
- Knowledge Base
- Desktop & Mobile Computing
Purdue IT now allows users to request a temporary exemption from automatic reboots on Windows OS devices (desktops/laptops) due to app installs or Microsoft updates. Devices can be excluded for 14 consecutive days (via two 7 day requests). A third consecutive week requires manual review by Purdue IT. Purdue IT may still reboot systems to fix critical vulnerabilities, depending on justification provided in the Reboot Exception request.
- Knowledge Base
- IT Infrastructure
Instructions for connecting to the Purdue VPN with a Mac or Windows machine (Cisco AnyConnect).
- Knowledge Base
- Desktop & Mobile Computing
How to find my MAC Address for my Laptop or Desktop PC
- Knowledge Base
- Desktop & Mobile Computing
A list of articles for adding printers for users in the Agricultural Department. For use with QR codes being attached to printers
- Knowledge Base
- Desktop & Mobile Computing
This article is for faculty and staff in the College of Agriculture who want to connect their personal computer to a network computer.
- Knowledge Base
- Desktop & Mobile Computing
This article walks users through turning on the optional ability to connect to a Local (LAN) Network while on the Cisco VPN. This option will allow users at home to be connected to the VPN and still access/print to their home printers.
- Knowledge Base
- Desktop & Mobile Computing
Steps for an end user to set up a new Windows laptop or desktop from unboxing to first login.