Overview
This KB will link a multitude of KBs and resources that will help users with a variety of basic functionality that can be performed on the Managed Device without IT assistance.
Table of Contents
Instructions
Click the links below to the related Knowledge Base articles to find information on performing the tasks below.
If your mapped drives are not showing up on your computer: Click here for instructions to add shortcuts to mapped drives on your desktop
How to find the list of drives that you have access to that you can add shortcuts on your desktop: Click here for information on which drives you have access to and what you can map.
If you want information on setting up OneDrive: Click here for instructions on setting up OneDrive
If you would like to find out about Box: Click here for information on Box at Purdue
For campus printers: Click here for steps to add a printer on Campus
For county printers: Click here for steps to add a printer at a County location
To set a default printer: Click here for a walk through on settings a default printer
For instructions on setting a default browser: Click here for a walk through on setting your default browser
For instructions on importing your bookmarks: Click here for a walk through on importing your bookmarks
If you already have bookmarks from a previous machine and need to export those: Click here for a walk through on exporting your current bookmarks
For instructions on adding a shared mailbox to new Outlook: Click here for steps to add a shared mailbox to new Outlook
For instructions on adding a shared mailbox to Outlook (classic): Click here for steps to add a shared mailbox in Outlook (classic)
For instructions on connecting to the VPN: Click here for a walk through on connecting your managed computer to the VPN
For instructions on resetting your password: Click here for a walk through on resetting your password
For a list of software available to download through Software Center: Click here for a walk through on downloading through Software Center
For a list of available software resources: Click here for a walk through of available software resources
To learn more about Software Distribution: Click here for information about Software Distribution
For instructions on finding information about your computer, such as Computer Name or IP Address: Click here for a walk through on finding your computer name
Still need help? Click the 'Purdue IT Request' button to start a ticket.