IT Infrastructure

Articles pertaining to the enterprise-level hardware, software, systems, and network infrastructure.

Articles (50)

Ag - How do I configure an iPhone or other iOS device for the AgIT VPN?

Instructions to configure an iPhone or other iOS device for the College of Agriculture's AgIT VPN.

Can I run a shell on the MySQL server?

Overview of shell access to MySQL databases.

Can I use the eduroam network on Purdue's campus?

Guests can connect to the eduroam network on Purdue's campus, as long as their home institution also uses eduroam.

Connect to the Purdue West Lafayette VPN (Virtual Private Network)

This article provides a step-by-step guide on how to install and use the West Lafayette Purdue VPN through the Cisco Secure Client, ensuring a secure connection to Purdue's network.

How can I tell if a PIC is active in Risque?

How to tell if a PIC is active in Risque

How do I access systems while not on campus/working from home?

Instructions for accessing systems from an off-campus location.

How do I configure Wi-Fi on my device using SecureW2?

SecureW2 is Purdue’s method of quickly and easily configuring devices to connect to our Wi-Fi network.

How do I connect to campus Wi-Fi?

Provides links to connect with wireless network on the Purdue West Lafayette and Purdue Fort Wayne campuses.

How do I connect to Cisco VPN when at home or off campus with my LaaD (Laptop as a Desktop)?

Instructions on how to connect to the CISCO VPN off-campus with m University computer.

How do I connect to the personal webspace server using a SSH Client?

Instructions on how to connect to the personal webspace server using a SSH Client

How do I connect to the Purdue VPN?

A virtual private network, or VPN, is used to allow authorized computers access to a central server remotely. Purdue students, staff, and faculty may use a VPN for several reasons: accessing course materials you might not otherwise be able to access from home.

How do I connect to the Purdue(West Lafayette) VPN with a Mac, Windows or Linux machine? (Cisco AnyConnect)

Instructions for connecting to the Purdue VPN with a Mac or Windows machine (Cisco AnyConnect).

How do I connect to the VPN using an Android device?

Instructions for connecting to Purdue VPN using an Android device.

How do I connect to the VPN with an iPhone/ iPod Touch/ iPad?

Instructions for connecting to Purdue VPN with an Apple Device..

How do I connect to the West Lafayette Purdue VPN?

Instructions for connecting to the Purdue VPN with links to instructions for downloading the Cisco AnyConnect application on various devices.

How do I create an access key for URHome?

URHome is a wireless network broadcast located in the residence halls.  It is designed to provide a local network capable of supporting multiple personal devices with the use of a single access key.  URHome should be used for gaming systems and other smart connected devices.

How do I find my MAC address on my gaming console?

Occasionally you may be asked to provide the MAC address of your gaming device to facilitate troubleshooting. These are some steps to obtain the MAC address for some example devices.

How do I install and use the AgIT VPN Cisco AnyConnect Secure Mobility Client (Mac)?

This article describes how to install and use the AgIT VPN Cisco AnyConnect Secure Mobility Client on a Mac device.

How do I install and use the AgIT VPN Cisco AnyConnect Secure Mobility Client (Windows)?

This article describes how to install and use the AgIT VPN Cisco AnyConnect Secure Mobility Client for Windows.

How do I know how much space I have available in my career account home directory?

Your career account home directory space is used to store files and settings used in labs, as well as store files for your personal website.

How do I log into my Purdue MySQL account?

Instructions for logging into Purdue-affiliated MySQL accounts.

How do I recover or restore a file or folder from my career account home directory or network drive?

Instructions to restore a deleted file or folder from your career account home directory or network drive.

How do I request a MySQL account?

Instructions for requesting a MySQL account.

How do I request a new Unix server from Purdue IT?

This article provides a link for requesting a new physical or virtual server from Purdue IT.

How do I request a new Windows server from Purdue IT?

How to request a new Windows server from Purdue IT.

How do I request guest access to the Purdue West Lafayette's wireless network?

Guest Airlink accounts will be limited to those instances where guests require access to internal Purdue resources.

How do I set up a VPN connection on the IU network?

This article is only applicable for customers connecting to the VPN when on the IU Wireless network on either the IU, Purdue, or one of its extension campuses.

How do I use MySQL?

MySQL allows you to store, organize and access information in a relational database.

How to connect to the Purdue Fort Wayne VPN (virtual private network)

This article for is for individuals at Purdue Fort Wayne who need to connect to the Virtual Private Network (VPN)

How to connect to the Purdue Northwest VPN (virtual private network)

Instructions for connecting to Purdue Northwest's virtual private network.

How to connect to Wi-Fi at Purdue Fort Wayne

Instructions for connection to Purdue Fort Wayne's two available wireless networks, Eduroam and PAL (Purdue Air Link) 3.0.

How to connect to Wi-Fi at Purdue Northwest (PNW)

Purdue Northwest has three available wireless networks: ATTWIFI, EDUROAM and PNW-Media.

How to connect to Wi-Fi at Purdue West Lafayette

Purdue has two available wireless networks, Eduroam and PAL (Purdue Air Link) 3.0. Both can be configured for your device (computer, smartphone, tablet) using the SecureW2 configuration tool.

Purdue Fort Wayne- Print from Anywhere Using WebPrint

WebPrint is a service that allows students to print documents from anywhere using PaperCut, a web-based application. The document explains the steps to log into PaperCut, select a printer, enter the number of copies, upload a document, and pick up the print out.

Purdue IT Web Hosting Services

The Web Services team provides and supports the Purdue West Lafayette campus with various types of web hosting, along with the tools needed to manage them, to all Purdue University academic and business units.

What is a PIC?

A PIC (Purdue Information Connection) is the physical phone and data jack wall connections to the Purdue Network on the West Lafayette campus.

What is eduroam?

The eduroam service is the secure, world-wide roaming access service developed for the international research and education community. It allows students, researchers, and staff from participating institutions to obtain Internet connectivity across campus and when visiting other participating institutions by simply opening their laptop.

What Is Purdue Box?

Box is a cloud-based file storage and collaboration service. It provides users with the ability to upload files, securely share them with others, and collaborate effectively. Purdue Box is a Purdue-managed implementation of Box tied to your Purdue email address.

What is Rclone and how does it work with Purdue Box?

This article describes Rclone and how it works with Purdue Box.

What is the Risque ticketing system?

How to access the Risque ticketing system.

What is URHome?

URHome is a wireless network broadcast located in the residence halls. URHome will replace PAL Gaming in Fall 2023.

What training is available for Purdue Box?

If you prefer training with an instructor, you can sign up for certain live, online Box training sessions which are scheduled at preset times. The others are self-paced, pre-recorded sessions. The self-paced content covers basic Box functionality and should provide you with enough information to get started.

Where do I go for help with WordPress?

Purdue IT offers WordPress-based web hosting to departments, colleges, and schools at Purdue.

Who is eligible to have a Purdue Box account?

Due to licensing and regulatory restrictions, Purdue Box is only available to currently-active Purdue faculty, staff, and students.

Why can’t my Purdue Box collaborators see my files?

This article provides simple troubleshooting steps to address common problems with file access in Box. Why can't my collaborators see my files in Box? And, why can't I see my collaborators' files?

Why can't I sign into Purdue Box on my mobile device?

This article describes why a person cannot sign into Purdue Box on my mobile device.

Why can't I switch wireless networks when I'm already connected?

How to switch wireless networks when I'm already connected?

Why is the Wireless Networks tab not available under the wireless network connection properties?

What to do if the Wireless Networks tab not available under the wireless network connection properties.