IT Infrastructure

Articles pertaining to the enterprise-level hardware, software, systems, and network infrastructure.

Articles (48)

[Windows] Installing Adobe Creative Cloud Software

This article will guide people how to install Adobe Creative Cloud. Acrobat is the focus of this article but the same steps can be used for any other software.

[Windows] Obtaining Your Cisco Remote IP

This article will provide a quick guide to anybody needing to use the IP to connect to a person on the Cisco Secure Client.

[Windows] Pairing Dell Peripherals

This Article will provide steps for anybody needing to check their Peripheral connection status or re-paring the Bluetooth connection for them to function properly.

Ag - How do I configure an iPhone or other iOS device for the AgIT VPN?

Instructions to configure an iPhone or other iOS device for the College of Agriculture's AgIT VPN.

Can I run a shell on the MySQL server?

Overview of shell access to MySQL databases.

How can I tell if a PIC is active in Risque?

How to tell if a PIC is active in Risque

How Do I Change My Residence Hall in URHome?

This article is intended to assist individuals who access the URHome portal and have the incorrect residence hall listed as their assigned residence.

How do I configure Wi-Fi on my device using SecureW2?

SecureW2 is Purdue’s method of quickly and easily configuring devices to connect to our Wi-Fi network.

How do I connect to campus Wi-Fi?

Provides links to connect with wireless network on the Purdue West Lafayette and Purdue Fort Wayne campuses.

How do I connect to the personal webspace server using a SSH Client?

Instructions on how to connect to the personal webspace server using a SSH Client

How do I connect to the Purdue VPN?

A virtual private network, or VPN, is used to allow authorized computers access to a central server remotely. Purdue students, staff, and faculty may use a VPN for several reasons: accessing course materials you might not otherwise be able to access from home.

How do I connect to the Purdue(West Lafayette) VPN with a Mac, Windows or Linux machine? (Cisco Secure Client)

Instructions for connecting to the Purdue VPN with a Mac or Windows machine (Cisco AnyConnect).

How do I connect to the VPN using an Android device?

Instructions for connecting to Purdue VPN using an Android device.

How do I connect to the VPN with an iPhone/ iPod Touch/ iPad?

Instructions for connecting to Purdue VPN with an Apple Device..

How do I create an access key for URHome?

URHome is a wireless network broadcast located in the residence halls.  It is designed to provide a local network capable of supporting multiple personal devices with the use of a single access key.  URHome should be used for gaming systems and other smart connected devices.

How do I get a static IP Address for my device?

Getting a Static IP for your Purdue University device

How do I know how much space I have available in my career account home directory?

Your career account home directory space is used to store files and settings used in labs, as well as store files for your personal website.

How do I log into my Purdue MySQL account?

Instructions for logging into Purdue-affiliated MySQL accounts.

How do I recover or restore a file or folder from my career account home directory or network drive?

Instructions to restore a deleted file or folder from your career account home directory or network drive.

How do I request a MySQL account?

Instructions for requesting a MySQL account.

How do I request a new Unix server from Purdue IT?

This article provides a link for requesting a new physical or virtual server from Purdue IT.

How do I request a new Windows server from Purdue IT?

How to request a new Windows server from Purdue IT.

How do I use MySQL?

MySQL allows you to store, organize and access information in a relational database.

How to Connect to the ADDL VPN

This guide provides step-by-step instructions for connecting to the ADDL Virtual Private Network (VPN) to access computers, files, and other materials securely.

How to connect to the Purdue Fort Wayne VPN (virtual private network)

This article for is for individuals at Purdue Fort Wayne who need to connect to the Virtual Private Network (VPN)

How to connect to the Purdue Northwest VPN (virtual private network)

Instructions for connecting to Purdue Northwest's virtual private network.

How to connect to Wi-Fi at Purdue Fort Wayne

Instructions for connection to Purdue Fort Wayne's two available wireless networks, Eduroam and PAL (Purdue Air Link) 3.0.

How to connect to Wi-Fi at Purdue Northwest (PNW)

Purdue Northwest has three available wireless networks: ATTWIFI, EDUROAM and PNW-Media.

How to connect to Wi-Fi at Purdue West Lafayette

Purdue has two available wireless networks, Eduroam and PAL (Purdue Air Link) 3.0. Both can be configured for your device (computer, smartphone, tablet) using the SecureW2 configuration tool.

Purdue Fort Wayne- Accessing fsmusic fileshare

An explanation on how to log on to FS Music fileshare.

Purdue Fort Wayne- OpenVPN Connect for Mac

An explanation on how to install OpenVPN Connect for Mac.

Purdue Fort Wayne- OpenVPN Connect for Windows

An explanation on how to install and set up OpenVPN Connect for Windows at PFW.

Purdue Fort Wayne- Print from Anywhere Using WebPrint

WebPrint is a service that allows students to print documents from anywhere using PaperCut, a web-based application. The document explains the steps to log into PaperCut, select a printer, enter the number of copies, upload a document, and pick up the print out.

Troubleshooting wireless connectivity

What to do if the Wireless Networks tab not available under the wireless network connection properties.

Voice (VOIP) and Phone Operations at Purdue

Voice over IP (VOIP) is a method of transmitting sound as data over the internet, rather than via the traditional public switched telephone network

What is a PIC and how do I get one activated?

A PIC (Purdue Information Connection) is the physical phone and data jack wall connections to the Purdue Network on the West Lafayette campus.

What is DNS?

DNS stands for Domain Name System, it is the ruleset that controls what IP Address points to a specific Domain name.

What Is Purdue Box?

Box is a cloud-based file storage and collaboration service. It provides users with the ability to upload files, securely share them with others, and collaborate effectively. Purdue Box is a Purdue-managed implementation of Box tied to your Purdue email address.

What is Rclone and how does it work with Purdue Box?

This article describes Rclone and how it works with Purdue Box.

What is the Risque ticketing system?

How to access the Risque ticketing system.

What is URHome?

URHome is a wireless network broadcast located in the residence halls. URHome will replace PAL Gaming in Fall 2023.

What should I know about wired connections in the residence halls?

This article is intended to address common questions associated with wired connections for users living in the residence halls.

What training is available for Purdue Box?

If you prefer training with an instructor, you can sign up for certain live, online Box training sessions which are scheduled at preset times. The others are self-paced, pre-recorded sessions. The self-paced content covers basic Box functionality and should provide you with enough information to get started.

Who is eligible to have a Purdue Box account?

Due to licensing and regulatory restrictions, Purdue Box is only available to currently-active Purdue faculty, staff, and students.

Why can’t my Purdue Box collaborators see my files?

This article provides simple troubleshooting steps to address common problems with file access in Box. Why can't my collaborators see my files in Box? And, why can't I see my collaborators' files?

Why can't I sign into Purdue Box on my mobile device?

This article describes why a person cannot sign into Purdue Box on my mobile device.